OnSolve Critical Event Management & Mass Notification vs. Statuspage

Its well suited for early warnings; wellness checks; repeatable long-term duration events. ITs easy to train admins on it. I dont really see any less appropriate uses -- you may not want to use it for EVERYTHING or people ignore messages. So your admins need to be smart about deploying its capabilities. but it has never let me down.

Incentivized

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.

Incentivized

• Easy to set up
• Easy to update
• Easy to download and upload data

Incentivized

• Interface is very intuitive and easy to use with very little training.
• Ability to customize messaging for events and notify before, during and after maintenance.
• Integrations with app like Twitter and Slack.
• Ability to automate all our maintenance notifications.

Incentivized

• Would love to see message library updated with smarter examples of threats

Incentivized

• I wish I had more ways to customize the layout.
• I wish I could show custom date ranges when looking at historical up-time.

Incentivized

Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.

Incentivized

We didn't compare them to other available notification systems

Incentivized

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.

Incentivized

• Without it I wouldn't have a security business case
• Employees demand this type of service exist
• In a cyber incident you need this kind of out of band mechanism to communicate

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• Helps organize communication to our clients during an incident.
• Demonstrates our level of transparency to prospects.

Incentivized