What users are saying about
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24 Ratings
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Top Rated
100 Ratings

Ooma Office

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24 Ratings
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Score 9.4 out of 100

UberConference

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Top Rated
100 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Ooma Office

The only thing I "forget" about sometimes is that I now only have a corded handset and can't pick up the phone and take it with me on the property. This is an equipment constraint, not an application problem. I just need to upgrade my phone! I can't really think of anything else.
Wendy White | TrustRadius Reviewer

UberConference

The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
Jason Carlage | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Ooma Office
8.8
UberConference
Hosted PBX
Ooma Office
9.0
UberConference
Multi-level Interactive Voice Response (IVR)
Ooma Office
8.6
UberConference
Directory of employee names
Ooma Office
8.8
UberConference

Call Management

Ooma Office
9.5
UberConference
Answering rules
Ooma Office
9.7
UberConference
Call recording
Ooma Office
8.9
UberConference
Call park
Ooma Office
9.3
UberConference
Call screening
Ooma Office
9.6
UberConference
Message alerts
Ooma Office
10.0
UberConference

VoIP system collaboration

Ooma Office
8.8
UberConference
Audio conferencing
Ooma Office
8.8
UberConference

Mobile apps

Ooma Office
8.6
UberConference
Mobile app for iOS
Ooma Office
9.0
UberConference
Mobile app for Android
Ooma Office
8.3
UberConference

Performance & Compatibility of Online Events Software

Ooma Office
UberConference
7.6
High quality audio
Ooma Office
UberConference
8.3
High quality video
Ooma Office
UberConference
8.0
Low bandwidth requirements
Ooma Office
UberConference
6.5
Mobile support
Ooma Office
UberConference
7.5

Screen Sharing

Ooma Office
UberConference
8.3
Desktop sharing
Ooma Office
UberConference
8.3

Online Meetings / Events

Ooma Office
UberConference
7.3
Calendar integration
Ooma Office
UberConference
7.0
Meeting initiation
Ooma Office
UberConference
7.0
Record meetings / events
Ooma Office
UberConference
8.0

Online Events Collaboration

Ooma Office
UberConference
8.2
Live chat
Ooma Office
UberConference
9.5
Q&A
Ooma Office
UberConference
7.0

Online Events Security

Ooma Office
UberConference
8.5
User authentication
Ooma Office
UberConference
7.5
Participant roles & permissions
Ooma Office
UberConference
10.0
Confidential attendee list
Ooma Office
UberConference
8.0

Pros

Ooma Office

  • Technical Support is spot on! Fully knowledgable, VERY helpful, and easy to get in touch with. What more can one ask?
  • AMAZING value for money! When I tell you that get way more than you pay for, multiply that 3. The regular package is more than enough for a smaller business, but the great thing is that Ooma Office also offers a PRO package. Ooma Office is a well-thought-out, useful and a forward-moving company as a whole.
  • Easy to use. Super simple to install and set up.
The Post Hole Co | TrustRadius Reviewer

UberConference

  • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
  • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
  • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
Kent Lewis | TrustRadius Reviewer

Cons

Ooma Office

  • If you already have your own VOIP phones you will not be able to use them with Ooma. Even though provisioning VOIP phones is not that difficult Ooma's tech support DOES NOT provide support or information to provision phones. They are the only VOIP business provider that I know of that doesn't.
  • The Efax usage is not as user friendly as most other Efax services. Instead of using email to send a fax (like may other services do) you must log in online to your Ooma portal to use the Efax. Very cumbersome if your industry uses fax a great deal.
  • Ooma considers 20 or less users to be a Small Business and to use the Ooma Office which limits your use of their inexpensive service. Any company with more users must use their Enterprise service at a higher per user cost.
Rocky Stone | TrustRadius Reviewer

UberConference

  • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
  • Call quality is not always the best.
  • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
Emma McCarthy | TrustRadius Reviewer

Usability

Ooma Office

No score
No answers yet
No answers on this topic

UberConference

UberConference 10.0
Based on 1 answer
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Sam Shearin | TrustRadius Reviewer

Support Rating

Ooma Office

Ooma Office 9.7
Based on 24 answers
Support has told me how to set the system to do certain things, and more than once we’d already set the system as instructed and still it wasn’t functioning as desired - support seemed a bit stumped when this happened.
Anonymous | TrustRadius Reviewer

UberConference

UberConference 8.5
Based on 70 answers
Fortunately, I have never had to utilize the support features of UberConference. The user experience is basically seamless. I have not heard anything negative from any of my teammates about UberConference support, so I assume that their experiences have been positive as well. It is clear where a user should go if they need support, which is always useful.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ooma Office

We used them before we switched, and they're just a little pricier. For exactly the same service, it was 50% cheaper with Ooma Office, and we were looking for savings, so it was the ideal switch. We're very happy with the decision to switch providers as Vonage didn't have any products that were substantially better.
Anonymous | TrustRadius Reviewer

UberConference

Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
Natasia Malaihollo | TrustRadius Reviewer

Return on Investment

Ooma Office

  • Nearly 60% reduction in telephone costs; results were almost immediate
  • 10-15% reduction in time spent on the phone or on calls that may not be revenue impacting.
  • I can literally take my office with me anywhere! I can use my Ooma equipment anywhere I have access to HSI!
Wendy White | TrustRadius Reviewer

UberConference

  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ooma Office

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$19.95*

* per user/month

UberConference

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ooma Office
9.4
UberConference
8.9

Usability

Ooma Office
UberConference
10.0

Support Rating

Ooma Office
9.7
UberConference
8.5

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