What users are saying about
Top Rated
68 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Ooyala Flex Media Platform

Ooyala provides the opportunity to scale and manage multiple services and platforms in the organization with its integration services with internal tools like Slack and multiple other applications. Also, it helps you understand the views, reach, and engagement with the videos that help you define your next campaign strategy. In my experience, Ooyala could be less appropriate for managing URLs and unreliability may make you upload videos more than once.
Anonymous | TrustRadius Reviewer

Vimeo

I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Marissa Roth | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Ooyala Flex Media Platform
7.4
Vimeo
7.2
Lead generation
Ooyala Flex Media Platform
7.0
Vimeo
7.3
Video personalization
Ooyala Flex Media Platform
8.0
Vimeo
8.0
eCommerce
Ooyala Flex Media Platform
7.0
Vimeo
5.7
Support for advertisements
Ooyala Flex Media Platform
7.0
Vimeo
6.7
Video SEO
Ooyala Flex Media Platform
8.0
Vimeo
7.7
Integration to Marketing Automation
Ooyala Flex Media Platform
Vimeo
7.5

Video Platform Integrations

Ooyala Flex Media Platform
8.0
Vimeo
6.2
Integration to Salesforce.com
Ooyala Flex Media Platform
8.0
Vimeo
5.2
Integration to Marketo
Ooyala Flex Media Platform
8.0
Vimeo
5.8
Integration to HubSpot
Ooyala Flex Media Platform
8.0
Vimeo
6.2
Integration to Eloqua
Ooyala Flex Media Platform
8.0
Vimeo
5.9
Integration to LMS
Ooyala Flex Media Platform
Vimeo
7.9

Video Security

Ooyala Flex Media Platform
8.4
Vimeo
9.3
Video access controls
Ooyala Flex Media Platform
6.0
Vimeo
9.1
User management
Ooyala Flex Media Platform
9.0
Vimeo
9.1
Video link sharing
Ooyala Flex Media Platform
8.0
Vimeo
9.6
Internal video
Ooyala Flex Media Platform
9.0
Vimeo
9.4
External video
Ooyala Flex Media Platform
10.0
Vimeo
9.2

Video Player

Ooyala Flex Media Platform
7.7
Vimeo
8.9
Player customization
Ooyala Flex Media Platform
7.0
Vimeo
8.4
Embedded videos
Ooyala Flex Media Platform
8.0
Vimeo
9.6
Video quality / Bandwidth controls
Ooyala Flex Media Platform
8.0
Vimeo
8.8
Mobile compatibility
Ooyala Flex Media Platform
Vimeo
8.8

Video Analytics

Ooyala Flex Media Platform
8.6
Vimeo
8.1
A/B testing
Ooyala Flex Media Platform
9.0
Vimeo
6.5
Streaming quality reports
Ooyala Flex Media Platform
9.0
Vimeo
7.6
Per viewer tracking
Ooyala Flex Media Platform
8.0
Vimeo
8.2
Per video tracking
Ooyala Flex Media Platform
8.0
Vimeo
9.3
Video analytics dashboard
Ooyala Flex Media Platform
9.0
Vimeo
8.7

Video Hosting, Management & Storage

Ooyala Flex Media Platform
7.7
Vimeo
8.0
On-Demand video
Ooyala Flex Media Platform
7.0
Vimeo
7.8
Live streaming
Ooyala Flex Media Platform
8.0
Vimeo
7.4
Impact of streaming on network
Ooyala Flex Media Platform
8.0
Vimeo
7.3
Video upload & format support
Ooyala Flex Media Platform
8.0
Vimeo
8.0
Video library / File management
Ooyala Flex Media Platform
7.0
Vimeo
8.5
Video portal
Ooyala Flex Media Platform
8.0
Vimeo
8.9

Video Engagement

Ooyala Flex Media Platform
8.3
Vimeo
6.8
Audience polling
Ooyala Flex Media Platform
8.0
Vimeo
5.2
Audience Q&A / Live chat
Ooyala Flex Media Platform
9.0
Vimeo
6.5
Video comments
Ooyala Flex Media Platform
8.0
Vimeo
8.7

Pros

Ooyala Flex Media Platform

  • It's intuitive and easy to use.
  • Ooyala Now is the only product I have seen to date that shows me real-time usage.
  • I like the people.
Ricky Sutton | TrustRadius Reviewer

Vimeo

  • Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
  • Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
  • User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
  • Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
  • Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
  • Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Jonah Dempcy | TrustRadius Reviewer

Cons

Ooyala Flex Media Platform

  • Ooyala's integration with the ad serving platform is not as good in terms of user interface and user experience.
  • The user interface could be improved (making it more like YouTube and Vimeo).
  • The feature that provides scheduling could be improved to be seamless for publishing to Instagram.
Anonymous | TrustRadius Reviewer

Vimeo

  • The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
  • The search option can be made better. Looking up for old videos are a hassle sometimes.
  • Can have CC autogeneration option, it would be better.
Hanaa Ibham | TrustRadius Reviewer

Usability

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 8.3
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ooyala Flex Media Platform

We have used all the rival products. Ooyala has been our favourite for years, but feel like they have stalled in new product development.
Ricky Sutton | TrustRadius Reviewer

Vimeo

In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Mark Nowowiejski | TrustRadius Reviewer

Return on Investment

Ooyala Flex Media Platform

  • Ooyala certainly helped improve ROI.
  • It also provides a strong capability for integration with other marketing automation tools for improved digital marketing ROI.
  • Reduction in cost of operations can be easily achieved with integrations with multiple software applications.
Anonymous | TrustRadius Reviewer

Vimeo

  • We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
  • Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
  • Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Jon Ackerman | TrustRadius Reviewer

Screenshots

Pricing Details

Ooyala Flex Media Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ooyala Flex Media Platform
8.0
Vimeo
8.2

Usability

Ooyala Flex Media Platform
Vimeo
9.0

Support Rating

Ooyala Flex Media Platform
Vimeo
8.3

Add comparison