What users are saying about
Top Rated
107 Ratings
9 Ratings
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Score 7.9 out of 100
Top Rated
107 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Ooyala Flex Media Platform

Ooyala provides the opportunity to scale and manage multiple services and platforms in the organization with its integration services with internal tools like Slack and multiple other applications. Also, it helps you understand the views, reach, and engagement with the videos that help you define your next campaign strategy. In my experience, Ooyala could be less appropriate for managing URLs and unreliability may make you upload videos more than once.
Anonymous | TrustRadius Reviewer

Wistia

Wistia is well suited if your company hosts videos in a variety of places currently and need one master place to host the content so that it can be accessed internally and also embedded on the web and shared externally. Wistia is less appropriate as a place to house training content as there is no tracking per external user and the holistic view of all the videos is only available to internal users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Ooyala Flex Media Platform
7.4
Wistia
Lead generation
Ooyala Flex Media Platform
7.0
Wistia
Video personalization
Ooyala Flex Media Platform
8.0
Wistia
eCommerce
Ooyala Flex Media Platform
7.0
Wistia
Support for advertisements
Ooyala Flex Media Platform
7.0
Wistia
Video SEO
Ooyala Flex Media Platform
8.0
Wistia

Video Platform Integrations

Ooyala Flex Media Platform
8.0
Wistia
Integration to Salesforce.com
Ooyala Flex Media Platform
8.0
Wistia
Integration to Marketo
Ooyala Flex Media Platform
8.0
Wistia
Integration to HubSpot
Ooyala Flex Media Platform
8.0
Wistia
Integration to Eloqua
Ooyala Flex Media Platform
8.0
Wistia

Video Security

Ooyala Flex Media Platform
8.4
Wistia
Video access controls
Ooyala Flex Media Platform
6.0
Wistia
User management
Ooyala Flex Media Platform
9.0
Wistia
Video link sharing
Ooyala Flex Media Platform
8.0
Wistia
Internal video
Ooyala Flex Media Platform
9.0
Wistia
External video
Ooyala Flex Media Platform
10.0
Wistia

Video Player

Ooyala Flex Media Platform
7.7
Wistia
Player customization
Ooyala Flex Media Platform
7.0
Wistia
Embedded videos
Ooyala Flex Media Platform
8.0
Wistia
Video quality / Bandwidth controls
Ooyala Flex Media Platform
8.0
Wistia

Video Analytics

Ooyala Flex Media Platform
8.6
Wistia
A/B testing
Ooyala Flex Media Platform
9.0
Wistia
Streaming quality reports
Ooyala Flex Media Platform
9.0
Wistia
Per viewer tracking
Ooyala Flex Media Platform
8.0
Wistia
Per video tracking
Ooyala Flex Media Platform
8.0
Wistia
Video analytics dashboard
Ooyala Flex Media Platform
9.0
Wistia

Video Hosting, Management & Storage

Ooyala Flex Media Platform
7.7
Wistia
On-Demand video
Ooyala Flex Media Platform
7.0
Wistia
Live streaming
Ooyala Flex Media Platform
8.0
Wistia
Impact of streaming on network
Ooyala Flex Media Platform
8.0
Wistia
Video upload & format support
Ooyala Flex Media Platform
8.0
Wistia
Video library / File management
Ooyala Flex Media Platform
7.0
Wistia
Video portal
Ooyala Flex Media Platform
8.0
Wistia

Video Engagement

Ooyala Flex Media Platform
8.3
Wistia
Audience polling
Ooyala Flex Media Platform
8.0
Wistia
Audience Q&A / Live chat
Ooyala Flex Media Platform
9.0
Wistia
Video comments
Ooyala Flex Media Platform
8.0
Wistia

Pros

Ooyala Flex Media Platform

  • It's intuitive and easy to use.
  • Ooyala Now is the only product I have seen to date that shows me real-time usage.
  • I like the people.
Ricky Sutton | TrustRadius Reviewer

Wistia

  • First, their platform is super easy and intuitive to use. There are lots of customization options, which are not difficult to learn and use.
  • Their player is mobile responsive, so all I need to do is use the embed code on my site or landing page. Their player adapts to the viewport size.
  • They have very good statistical information that helps you to see where people drop off. This insight helps evaluate content or length of video.
  • Their turnstile feature allows you to put registration directly in your video, and can be used for gated content. (Register to see the rest of this video.) Also the turnstile registration date can be integrated with your marketing automation platform.
T. Blane McMichen | TrustRadius Reviewer

Cons

Ooyala Flex Media Platform

  • Ooyala's integration with the ad serving platform is not as good in terms of user interface and user experience.
  • The user interface could be improved (making it more like YouTube and Vimeo).
  • The feature that provides scheduling could be improved to be seamless for publishing to Instagram.
Anonymous | TrustRadius Reviewer

Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 8 answers
There are other options out there that would work for my company. However the platform is superior to the others that we have used. I will most likely renew when the time comes. The idea that the product is still evolving and adding new options is intriguing to stay with Wistia.
Lexi Ryman | TrustRadius Reviewer

Usability

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Wistia

Wistia 9.6
Based on 13 answers
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
Ian Nate | TrustRadius Reviewer

Performance

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Wistia

Wistia 9.0
Based on 11 answers
We've rarely had any trouble with Wistia, and if we have, their team is quick to respond and offer a fix. The software functions like it's supposed to, which is a breath of fresh air in a lot of ways. The HubSpot integration, especially, is really useful and has never caused any problems.
Anonymous | TrustRadius Reviewer

Support Rating

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Wistia

Wistia 9.6
Based on 10 answers
Their response time is unbelievable! I would send an email and have a response in less than 15 minutes. It may not have always been the complete answer, but it was a response that let me know they were working on my request.
Tammye Michau | TrustRadius Reviewer

Implementation Rating

Ooyala Flex Media Platform

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 1 answer
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Tammye Michau | TrustRadius Reviewer

Alternatives Considered

Ooyala Flex Media Platform

We have used all the rival products. Ooyala has been our favourite for years, but feel like they have stalled in new product development.
Ricky Sutton | TrustRadius Reviewer

Wistia

I didn't actually select Wistia from a list of alternatives - I first became aware of Wistia through their library of support materials for video making, then realized that they had a pretty nice hosting capability. I started by trying it out with a couple videos that I linked to, then grew from there. Been very pleased all the way.
Tim Griffith | TrustRadius Reviewer

Return on Investment

Ooyala Flex Media Platform

  • Ooyala certainly helped improve ROI.
  • It also provides a strong capability for integration with other marketing automation tools for improved digital marketing ROI.
  • Reduction in cost of operations can be easily achieved with integrations with multiple software applications.
Anonymous | TrustRadius Reviewer

Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
Mike Wolpert | TrustRadius Reviewer

Screenshots

Pricing Details

Ooyala Flex Media Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ooyala Flex Media Platform Editions & Modules

Additional Pricing Details

Wistia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wistia Editions & Modules

Edition
Free Account$0
Pro Plan$99.002
Advanced Plan$399.002
Premium Plan$999.002
  1. per month
Additional Pricing Details
Please see wistia.com/pricing for plan features.

Rating Summary

Likelihood to Recommend

Ooyala Flex Media Platform
8.0
Wistia
9.0

Likelihood to Renew

Ooyala Flex Media Platform
Wistia
10.0

Usability

Ooyala Flex Media Platform
Wistia
9.6

Reliability and Availability

Ooyala Flex Media Platform
Wistia
9.0

Performance

Ooyala Flex Media Platform
Wistia
9.0

Support Rating

Ooyala Flex Media Platform
Wistia
9.6

Implementation Rating

Ooyala Flex Media Platform
Wistia
10.0

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