What users are saying about
7 Ratings
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Score 9.4 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
VMware Socialcast (discontinued)
6.3
Task Management
Opal
9.1
VMware Socialcast (discontinued)
7.7
Gantt Charts
Opal
9.1
VMware Socialcast (discontinued)
7.0
Scheduling
Opal
9.1
VMware Socialcast (discontinued)
6.3
Workflow Automation
Opal
9.1
VMware Socialcast (discontinued)
8.0
Mobile Access
Opal
1.0
VMware Socialcast (discontinued)
3.8
Search
Opal
9.1
VMware Socialcast (discontinued)
8.0
Visual planning tools
Opal
9.1
VMware Socialcast (discontinued)
3.4

Communication

Opal
6.1
VMware Socialcast (discontinued)
7.5
Chat
Opal
4.5
VMware Socialcast (discontinued)
8.7
Notifications
Opal
9.1
VMware Socialcast (discontinued)
8.2
Discussions
Opal
4.5
VMware Socialcast (discontinued)
8.1
Surveys
Opal
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Opal
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
Opal
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
Opal
VMware Socialcast (discontinued)
7.0
Integrates with Outlook
Opal
VMware Socialcast (discontinued)
7.9

File Sharing & Management

Opal
9.1
VMware Socialcast (discontinued)
5.7
Versioning
Opal
9.1
VMware Socialcast (discontinued)
2.1
Video files
Opal
9.1
VMware Socialcast (discontinued)
7.2
Audio files
Opal
9.1
VMware Socialcast (discontinued)
7.2
Document collaboration
Opal
9.1
VMware Socialcast (discontinued)
6.7
Access control
Opal
9.1
VMware Socialcast (discontinued)
7.2
Advanced security features
Opal
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
Opal
VMware Socialcast (discontinued)
5.0
Device sync
Opal
VMware Socialcast (discontinued)
4.0

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Opal

Opal 10.0
Based on 1 answer
No answer on this topic is available.

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Opal

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Opal

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Opal

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Screenshots

VMware Socialcast (discontinued)

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Opal
9.3
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Opal
10.0
VMware Socialcast (discontinued)
9.1

Usability

Opal
VMware Socialcast (discontinued)
9.0

Support Rating

Opal
VMware Socialcast (discontinued)
9.0

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