What users are saying about
7 Ratings
Top Rated
495 Ratings
7 Ratings
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Score 9.4 out of 100
Top Rated
495 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Workfront

This software works great to track your KPI's and to update and monitor your progress on any assignments that are assigned to your and projects you are working on. For simple to-dos and assignments and tasks, etc. it's really effective with a pick list of choices to choose from to update the status, upload files, log hours work, comment, etc. and inform business stakeholders requesting on the progress of a given workfront request it is less appropriate when it comes too it being complex at first, especially if you don't have any training. Like anything newly learned, it takes time and if you're not experienced with project management software you may find yourself in a bit of frustration using it.
Pricillar Nyokabi | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
Workfront
8.2
Task Management
Opal
9.1
Workfront
9.1
Gantt Charts
Opal
9.1
Workfront
8.2
Scheduling
Opal
9.1
Workfront
8.0
Workflow Automation
Opal
9.1
Workfront
8.0
Mobile Access
Opal
1.0
Workfront
7.2
Search
Opal
9.1
Workfront
Visual planning tools
Opal
9.1
Workfront
Resource Management
Opal
Workfront
8.4
Team Collaboration
Opal
Workfront
8.7
Support for Agile Methodology
Opal
Workfront
7.9
Support for Waterfall Methodology
Opal
Workfront
8.1
Document Management
Opal
Workfront
8.0
Email integration
Opal
Workfront
7.7
Timesheet Tracking
Opal
Workfront
8.3
Change request and Case Management
Opal
Workfront
8.4
Budget and Expense Management
Opal
Workfront
8.5

Communication

Opal
6.1
Workfront
Chat
Opal
4.5
Workfront
Notifications
Opal
9.1
Workfront
Discussions
Opal
4.5
Workfront

File Sharing & Management

Opal
9.1
Workfront
Versioning
Opal
9.1
Workfront
Video files
Opal
9.1
Workfront
Audio files
Opal
9.1
Workfront
Document collaboration
Opal
9.1
Workfront
Access control
Opal
9.1
Workfront

Professional Services Automation

Opal
Workfront
8.1
Quotes/estimates
Opal
Workfront
7.8
Invoicing
Opal
Workfront
8.1
Project & financial reporting
Opal
Workfront
7.9
Integration with accounting software
Opal
Workfront
8.7

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Workfront

  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
Joshua Melder | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Workfront

  • I'd like for us to be able to pull reports that are a bit more customized. For example, I want to pull a report that enables me to see what task went past due first to see where and how we can improve. That report currently exists but unfortunately, it pulls in every other task that is past due in the project...instead of me just being able to pinpoint where we start to lose time.
  • I'd like to be able to "pin" documents and Updates within a Portfolio for easy reference when looking at a project as a whole.
Jen Franz | TrustRadius Reviewer

Likelihood to Renew

Opal

Opal 10.0
Based on 1 answer
No answer on this topic is available.

Workfront

Workfront 8.6
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

Opal

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

Opal

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 8 answers
I give Workfront a TEN! When I have had an issue, the response time has been quick. The tech support team has always resolved any issues that I report. For the performance of the Workfront system you can go to trust Workfront to receive daily updates as to the status of the servers. When the system acts sluggish I check here to see if there are any performance issues. If there is an issue they let you know they are working on asap. I have been working in Workfront for 2 years and this has happened three times and has been resolved within 30 minutes, and the system has only went down one time and it was for only 25 minutes, once I reported to the tech team, they were already working on the issue to get it resolved. They are awesome, and hat's off to the whole Workfront team!
Maryland Tracy | TrustRadius Reviewer

Support Rating

Opal

No score
No answers yet
No answers on this topic

Workfront

Workfront 7.7
Based on 11 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

Online Training

Opal

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

Opal

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.3
Based on 10 answers
Have all of your existing processes locked down. Be prepared to modify them if Workfront can show you a better way.
Bill Gattinger | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Workfront

Workfront lands in the middle between MS Project and Basecamp. Basecamp was too simplistic and didn't provide enough core project / task management features. MS Project was too rigid and difficult to share project information. Workfront has the right mix of project / task management features and project visibility.
John Rozeboom, CSM, PMP | TrustRadius Reviewer

Scalability

Opal

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 2 answers
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
Maryland Tracy | TrustRadius Reviewer

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Workfront

  • Thirty US dollars + per month, per user, can get a bit pricey for the mid-size business. I am not sure what their enterprise business pricing is, however, I imagine the ROI is well worth it as many corporations I have worked for use Workfront for both project management as well as timesheet tracking.
Brian Knox | TrustRadius Reviewer

Screenshots

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

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