What users are saying about
7 Ratings
26 Ratings
7 Ratings
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Score 9.4 out of 100
26 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Zimbra

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Paul Chauvet | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
Zimbra
8.9
Task Management
Opal
9.1
Zimbra
8.7
Gantt Charts
Opal
9.1
Zimbra
8.3
Scheduling
Opal
9.1
Zimbra
9.3
Workflow Automation
Opal
9.1
Zimbra
7.6
Mobile Access
Opal
1.0
Zimbra
9.9
Search
Opal
9.1
Zimbra
9.9
Visual planning tools
Opal
9.1
Zimbra
8.3

Communication

Opal
6.1
Zimbra
8.3
Chat
Opal
4.5
Zimbra
7.9
Notifications
Opal
9.1
Zimbra
8.9
Discussions
Opal
4.5
Zimbra
8.9
Surveys
Opal
Zimbra
7.5
Internal knowledgebase
Opal
Zimbra
8.6
Integrates with GoToMeeting
Opal
Zimbra
8.0
Integrates with Gmail and Google Hangouts
Opal
Zimbra
8.0
Integrates with Outlook
Opal
Zimbra
8.5

File Sharing & Management

Opal
9.1
Zimbra
8.5
Versioning
Opal
9.1
Zimbra
8.4
Video files
Opal
9.1
Zimbra
8.7
Audio files
Opal
9.1
Zimbra
8.7
Document collaboration
Opal
9.1
Zimbra
9.4
Access control
Opal
9.1
Zimbra
8.7
Advanced security features
Opal
Zimbra
8.7
Integrates with Google Drive
Opal
Zimbra
8.0
Device sync
Opal
Zimbra
7.8

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Zimbra

  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
EDUARDO SANDOVAL | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Zimbra

  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Eliz Marvic Melicio Carvajal | TrustRadius Reviewer

Support Rating

Opal

No score
No answers yet
No answers on this topic

Zimbra

Zimbra 10.0
Based on 1 answer
It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
Diego Gamez | TrustRadius Reviewer

Implementation Rating

Opal

No score
No answers yet
No answers on this topic

Zimbra

Zimbra 8.0
Based on 1 answer
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Paul Chauvet | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Zimbra

We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Alexander Palma Ibarra | TrustRadius Reviewer

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Zimbra

  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer

Screenshots

Zimbra

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zimbra

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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