What users are saying about
7 Ratings
19 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.4 out of 100
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

OpenNMS

We've been using OpenNMS for network monitoring and have been fairly happy with it. There can be a bit of a learning curve to the setup and installation which might turn some people off, but if you can work through the learning curve it's a pretty powerful tool at the awesome price of free (paid support is available).
Anonymous | TrustRadius Reviewer

Site24x7

While Site24x7 can monitor almost anything, it is the most cost effective when using its basic monitor. The basic monitor covers certificate health, web sites/services, general server health, IIS health, and much more. The advanced monitors cover SQL, Microsoft Failover Clustering, etc. but even though we get three advanced monitors with the initial subscription, we don't use them because the SQL monitoring can be very noisy without some fine-tuning. It wasn't uncommon to get woken up at 3 am because of a SQL anomaly that tripped a metric.
Wes Dunaway | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

OpenNMS
Site24x7
8.4
Remote monitoring
OpenNMS
Site24x7
9.4
Network device monitoring
OpenNMS
Site24x7
7.6
Multiple Server Monitoring
OpenNMS
Site24x7
8.8
Multi-device monitoring
OpenNMS
Site24x7
7.4
Automated alerts and notifications
OpenNMS
Site24x7
8.5

Management Tasks

OpenNMS
Site24x7
7.3
Policy-based automation
OpenNMS
Site24x7
7.3

Reporting

OpenNMS
Site24x7
7.3
Performance data reports
OpenNMS
Site24x7
8.2
Customizable reporting
OpenNMS
Site24x7
7.5
Data visualization
OpenNMS
Site24x7
8.3
Risk analysis
OpenNMS
Site24x7
5.1

Pros

OpenNMS

  • When we used OpenNMS you could download the base package for free and configure it fairly easily for your own environment. You can't beat that kind of price break.
  • OpenNMS had a very nice looking GUI that was easily navigated and fairly straightforward to understand and configure.
  • There were a wide variety of add-ons available for download and implementation.
Derrick Barnsdale | TrustRadius Reviewer

Site24x7

  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Rob Bates | TrustRadius Reviewer

Cons

OpenNMS

  • We've had a few issues with delayed alerting.
  • I haven't quite figured out how to make topologies work yet, but I haven't spent a ton of time on it either.
  • We've also had a bit of trouble importing some MIBs, but that usually boiled down to working with the vendor to make sure we had the right MIBs and dependencies.
Anonymous | TrustRadius Reviewer

Site24x7

  • Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
  • Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
  • Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.
Robert Paul | TrustRadius Reviewer

Support Rating

OpenNMS

No score
No answers yet
No answers on this topic

Site24x7

Site24x7 8.6
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Wes Dunaway | TrustRadius Reviewer

Alternatives Considered

OpenNMS

OpenNMS's more attractive GUI and its price break were the main reasons our company chose to explore and use this product. However, it never managed to actually replace Nagios which had a much more established hold within the company. Perhaps we were over-monitoring, but our company claimed a $100k loss per hour of downtime.
Derrick Barnsdale | TrustRadius Reviewer

Site24x7

Each solution excels in their own areas. Site24x7 provides the easiest and most cost-effective transactional monitoring from the previous and existing solutions which we use. However, Solarwinds Orion suite, which includes the virtualization manager, gives us full-stack monitoring of our VMware environment, which Site24x7 cannot. In the same way, Cloudwatch gives us better visibility into our AWS workloads compared to SolarWinds.AlertSite was previously used for our transactional monitoring, and while the configuration of transactions and playback with Deja Click plugin was incredibly beneficial, it didn't justify the cost difference to Site24x7.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenNMS

  • We've been able to improve our customers' experience.
  • Because we're able to respond to issues quicker, we're able to better meet our SLAs.
  • We are able to see smaller problems and address them before they become big problems.
Anonymous | TrustRadius Reviewer

Site24x7

  • We are better able to be notified of critical downtime, allowing us to act faster to restore critical services/applications.
  • Sometimes we get flooded with emails due to false alerts and that can often be distracting to many of us.
  • Thanks to their add-on pricing scheme, it eliminates the need to buy expensive modules straightaway, thus saving money.
Gary Smolyak | TrustRadius Reviewer

Screenshots

Pricing Details

OpenNMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

OpenNMS Editions & Modules

Additional Pricing Details

Site24x7

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* monitors

Site24x7 Editions & Modules

Edition
Starter$91
Pro$352
Classic$893
Elite$2254
Enterprise$4495
Enterprise Plus Web$8996
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Add comparison