What users are saying about
7 Ratings
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Top Rated
476 Ratings
7 Ratings
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Score 5.4 out of 100

SolarWinds NPM

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Top Rated
476 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

OpenNMS

We've been using OpenNMS for network monitoring and have been fairly happy with it. There can be a bit of a learning curve to the setup and installation which might turn some people off, but if you can work through the learning curve it's a pretty powerful tool at the awesome price of free (paid support is available).
Anonymous | TrustRadius Reviewer

SolarWinds NPM

SolarWinds NPM is well suited for monitoring nodes and mapping them. My only major complaint is that it seems to be too comprehensive for our applications. We have a relatively small network that we are monitoring and the features of NPM are not fully utilized in the application. Also, management of the licenses could be more intuitive.
Brian Rafferty | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

OpenNMS
SolarWinds NPM
8.5
Automated network device discovery
OpenNMS
SolarWinds NPM
8.8
Network monitoring
OpenNMS
SolarWinds NPM
9.5
Baseline threshold calculation
OpenNMS
SolarWinds NPM
8.5
Alerts
OpenNMS
SolarWinds NPM
9.4
Network capacity planning
OpenNMS
SolarWinds NPM
7.9
Packet capture analysis
OpenNMS
SolarWinds NPM
7.9
Network mapping
OpenNMS
SolarWinds NPM
7.8
Customizable reports
OpenNMS
SolarWinds NPM
8.5
Wireless infrastructure monitoring
OpenNMS
SolarWinds NPM
7.8
Hardware health monitoring
OpenNMS
SolarWinds NPM
8.9

Pros

OpenNMS

  • When we used OpenNMS you could download the base package for free and configure it fairly easily for your own environment. You can't beat that kind of price break.
  • OpenNMS had a very nice looking GUI that was easily navigated and fairly straightforward to understand and configure.
  • There were a wide variety of add-ons available for download and implementation.
Derrick Barnsdale | TrustRadius Reviewer

SolarWinds NPM

  • Using SNMP to automatically discover my network devices, while collecting the network information to produce a detailed network inventory.
  • The automatic discovery of the connection between L2 and L3 devices.
  • Using NetPath across the hybrid clouds is a time saver and pinpoints where to focus resources to fix issues.
JAMEY TITONE | TrustRadius Reviewer

Cons

OpenNMS

  • We've had a few issues with delayed alerting.
  • I haven't quite figured out how to make topologies work yet, but I haven't spent a ton of time on it either.
  • We've also had a bit of trouble importing some MIBs, but that usually boiled down to working with the vendor to make sure we had the right MIBs and dependencies.
Anonymous | TrustRadius Reviewer

SolarWinds NPM

  • Upgrades can be tricky and time-consuming (especially if you have other Orion products installed along with NPM). It seems like SolarWinds is really focusing on improving this.
  • It's Windows-only (which may or may not be an issue for your organization).
  • Some menus don't take advantage of modern screen resolutions (e.g., on a 1080p or higher screen, a particular menu section will be locked at a very small size, wasting a lot of real estate).
Matthew A. Osmond | TrustRadius Reviewer

Likelihood to Renew

OpenNMS

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 9.2
Based on 22 answers
Low maintenance cost and great support on problems and issues. SolarWinds has been used here for over 10 years and we are able to have minimal down time and has been solid on monitoring and alerting on our network setup. They are constantly adding new and improving the product and making it better to use all around.
Bill Rieger | TrustRadius Reviewer

Usability

OpenNMS

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 8.5
Based on 10 answers
It's easy to use at first. But, when you would either like to go technical OR trying to add a custom monitor the ease of use goes out the door and requires a lot of time to learn its SDK / Back-end tools.Way too much emphasis on user to user support via their Thwack site. Skimping on support cost much? It's slightly disheartening to get better support from other customers then from the "success center" or calling support. Really hurts the ease of use for the product, because its fine until things don't work out of the box, then it gets frustratingly difficult.
Greg Richards | TrustRadius Reviewer

Support Rating

OpenNMS

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 8.6
Based on 34 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Jim Arendt | TrustRadius Reviewer

Alternatives Considered

OpenNMS

OpenNMS's more attractive GUI and its price break were the main reasons our company chose to explore and use this product. However, it never managed to actually replace Nagios which had a much more established hold within the company. Perhaps we were over-monitoring, but our company claimed a $100k loss per hour of downtime.
Derrick Barnsdale | TrustRadius Reviewer

SolarWinds NPM

Other products I've used (Spiceworks, Mikrotik's The Dude) are good at their jobs but ultimately don't have the scalability of NPM or the more advanced network visibility features that make NPM so great. Other products (like Spiceworks especially) are also built as several products shoved into one -- an asset management platform, ticketing system, a network monitor, etc. -- and can be slow in performance or limited in their potential as a result.
Ted Sadler | TrustRadius Reviewer

Return on Investment

OpenNMS

  • We've been able to improve our customers' experience.
  • Because we're able to respond to issues quicker, we're able to better meet our SLAs.
  • We are able to see smaller problems and address them before they become big problems.
Anonymous | TrustRadius Reviewer

SolarWinds NPM

  • NPM has had a positive impact on the Network Health.
  • NPM has provided additional visibility into the network traffic.
  • Remote monitoring has cut down on our cost to maintain the devices by identifying the root cause of issues before deploying technicians to the sites.
Mike Mozola | TrustRadius Reviewer

Screenshots

Pricing Details

OpenNMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SolarWinds NPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

OpenNMS
9.0
SolarWinds NPM
9.0

Likelihood to Renew

OpenNMS
SolarWinds NPM
9.2

Usability

OpenNMS
SolarWinds NPM
8.5

Reliability and Availability

OpenNMS
SolarWinds NPM
8.2

Performance

OpenNMS
SolarWinds NPM
5.5

Support Rating

OpenNMS
SolarWinds NPM
8.6

Online Training

OpenNMS
SolarWinds NPM
6.4

Implementation Rating

OpenNMS
SolarWinds NPM
7.3

Scalability

OpenNMS
SolarWinds NPM
7.3

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