What users are saying about
10 Ratings
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Score 8.3 out of 100
8 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

OpenNMS

I would recommend all system administrators use some form of network monitoring if they are not already doing so, and I'd definitely recommend people consider OpenNMS if they're shopping around. Small businesses will benefit from the low-cost of entry (it's free!), whilst getting all the enterprise features. Larger businesses can benefit from paid support plans.
However, there's no getting around the fact that you will require some advanced networking and sysadmin knowledge to get the most out of OpenNMS, or at least, be prepared for a steep learning curve. If you don't have the resources to devote this time initially, you may struggle.
Anonymous | TrustRadius Reviewer

IBM Netcool Network Management

This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
Mohammad Equbal | TrustRadius Reviewer

Pros

OpenNMS

  • Report on SLA
  • Group network areas
  • Discovery of elements
Anonymous | TrustRadius Reviewer

IBM Netcool Network Management

  • This is one of the best monitoring tools.
  • Very simple to user.
  • Color code makes it very simple as per severity.
  • We receive the heartbeat alert every hour that shows the system is running up and fine.
  • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
Mohammad Equbal | TrustRadius Reviewer

Cons

OpenNMS

  • We've had a few issues with delayed alerting.
  • I haven't quite figured out how to make topologies work yet, but I haven't spent a ton of time on it either.
  • We've also had a bit of trouble importing some MIBs, but that usually boiled down to working with the vendor to make sure we had the right MIBs and dependencies.
Anonymous | TrustRadius Reviewer

IBM Netcool Network Management

  • Sometimes color differences of the incidents as per the criticality .
  • We don't receive the heartbeat alerts sometimes.
  • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
Mohammad Equbal | TrustRadius Reviewer

Alternatives Considered

OpenNMS

OpenNMS's more attractive GUI and its price break were the main reasons our company chose to explore and use this product. However, it never managed to actually replace Nagios which had a much more established hold within the company. Perhaps we were over-monitoring, but our company claimed a $100k loss per hour of downtime.
Derrick Barnsdale | TrustRadius Reviewer

IBM Netcool Network Management

This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
Mohammad Equbal | TrustRadius Reviewer

Return on Investment

OpenNMS

  • Initial adoption required quite a lot of resources and time to get everything right. Totally worth it for us; just be prepared for a gradual process that will get better and better with time.
  • Once setup and running smoothly, it provides us with all the reporting we could hope for, at near zero cost.
  • With OpenNMS, we're able to offer a much more reliable service to our customers, and spend a lot less time dealing with issues.
Anonymous | TrustRadius Reviewer

IBM Netcool Network Management

  • Color feature of the alerts as per the criticality is the amazing feature.
  • Heartbeat alert is also an unique feature.
  • No additional training is required to use this tool. just a simple KT is enough.
Mohammad Equbal | TrustRadius Reviewer

Pricing Details

OpenNMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

IBM Netcool Network Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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