Aptean Industrial Manufacturing ERP Traverse Edition vs. OpenGov

I honestly think that it's extremely outdated and don't understand why anyone would still use it. Especially in a non-profit setting. In our field we have to be able to track revenue and expenses by funds, and with the way those funding streams tend to cross an agency or company's fiscal year, the fact that it is virtually impossible to pull the information in that manner restricts a finance department more than anything.

Incentivized

OpenGov procurement needs to keep the business model of ProcureNow. I have noticed since it has joined OpenGov customer engagement has gotten lost.

Incentivized

• No confusing reporting.
• Easy to follow interface.
• Simplified experience.

Incentivized

• Engagement with customers.
• Continuous Improvement of product.
• Listens to customer needs.

Incentivized

• Not user-friendly or intuitive in the least. Even with the instruction manual, it's like part of it is missing or you are expected to know certain items before even looking.
• Reporting is very basic and impossible to customize on the user's end. You must have tech support build them for you. Also, no cross fiscal year reporting.
• Can't cut only one check if you have other invoices already entered in the batch.
• The chart of account codes are not independent. You must build your whole GL for each fund source or program, which leaves you with an unwieldy chart of accounts.

Incentivized

• Reaching out to customers.
• Training.

Incentivized

The OpenGov platform has been relatively easy for all staff at different levels to implement into their daily workday.

Incentivized

They have always resolved any issues we have had. It has been timely and responsive.

Incentivized

If you've used CYMA, you'll be familiar with the way OSAS builds the GL, however CYMA is light years ahead of OSAS. If you've used anything like Abila MIP, you'll understand the comparison when I say "Abila is like using power tools to build your bookcase, CYMA is like using a hand saw and hammer, and OSAS is using a chisel to carve one out of wood." They all will get the job done and at the end of the day, you have a book case. But depending on which tools you use will either be ready for a library or a couple of small tomes. I didn't select OSAS, and never would it have been given consideration to be used as my accounting software

Incentivized

• We have to do so much tracking of expenses by hand, that using OSAS doesn't save us any money in that respect.
• I believe my predecessor used OSAS for over 15 years so she obviously felt comfortable with it. I can make do with it and at least track my bottom line.
• No real reporting other than basic balance sheets.

Incentivized