What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 3.9 out of 100

Likelihood to Recommend

OpenGov

For a smaller organization like ours it provides us with the ability to give a large organization feel. We can produce data analysis and reporting at the click of the button.
Brian Dehner | TrustRadius Reviewer

Paychex Accounting Online

I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.
Teresa McLaughlin | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenGov
8.3
Paychex Accounting Online
7.3
Dashboards
OpenGov
8.0
Paychex Accounting Online
6.0
Standard reports
OpenGov
8.0
Paychex Accounting Online
8.0
Custom reports
OpenGov
9.0
Paychex Accounting Online
8.0

General Ledger and Configurable Accounting

OpenGov
8.0
Paychex Accounting Online
7.4
Cash management
OpenGov
8.0
Paychex Accounting Online
8.0
Expense management
OpenGov
8.0
Paychex Accounting Online
8.0
Accounts payable
OpenGov
Paychex Accounting Online
7.0
Accounts receivable
OpenGov
Paychex Accounting Online
7.0
Bank reconciliation
OpenGov
Paychex Accounting Online
8.0
Time tracking
OpenGov
Paychex Accounting Online
6.2
Fixed asset management
OpenGov
Paychex Accounting Online
8.0
Multi-currency support
OpenGov
Paychex Accounting Online
8.0
Multi-division support
OpenGov
Paychex Accounting Online
4.4
Regulations compliance
OpenGov
Paychex Accounting Online
8.0
Electronic tax filing
OpenGov
Paychex Accounting Online
8.0
Self-service portal
OpenGov
Paychex Accounting Online
8.0

Payroll Management

OpenGov
Paychex Accounting Online
7.8
Pay calculation
OpenGov
Paychex Accounting Online
8.0
Benefit plan administration
OpenGov
Paychex Accounting Online
8.0
Direct deposit files
OpenGov
Paychex Accounting Online
8.0
Salary revision and increment management
OpenGov
Paychex Accounting Online
7.0
Reimbursement management
OpenGov
Paychex Accounting Online
8.0

Customization

OpenGov
Paychex Accounting Online
9.0
API for custom integration
OpenGov
Paychex Accounting Online
9.0
Plug-ins
OpenGov
Paychex Accounting Online
9.0

Security

OpenGov
Paychex Accounting Online
7.5
Single sign-on capability
OpenGov
Paychex Accounting Online
7.0
Role-based user permissions
OpenGov
Paychex Accounting Online
8.0

Pros

OpenGov

  • Their customer service is excellent
  • Updates are timely and useful
  • They keep up with government standards and needs
Brian Dehner | TrustRadius Reviewer

Paychex Accounting Online

  • Interactive dashboard
  • Double-entry accounting
  • Customizable Chart of Accounts
  • Standard financial reports: Balance Sheet, Profit and Loss, and Trial Balance
  • You can connect to the financial institutions where you have accounts and download transactions
Ginelle Cross, CPP | TrustRadius Reviewer

Cons

OpenGov

  • Sometimes I feel they move too quickly on product development
  • Could provide more hands on training
Brian Dehner | TrustRadius Reviewer

Paychex Accounting Online

  • One thing I can think of is when you need to run a report that has to include more than two years of payroll information (year to date salaries, etc.) you are unable to do so BUT if you contact your rep they can do it for you. I am sure they will come up with a solution for this problem sometime in the near future.
Yvetta Clark | TrustRadius Reviewer

Likelihood to Renew

OpenGov

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Had the company I worked for not gone out of business, it is likely they would have continued using this service.
Teresa McLaughlin | TrustRadius Reviewer

Usability

OpenGov

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort
Teresa McLaughlin | TrustRadius Reviewer

Support Rating

OpenGov

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 9.5
Based on 2 answers
They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.
Yvetta Clark | TrustRadius Reviewer

Implementation Rating

OpenGov

No score
No answers yet
No answers on this topic

Paychex Accounting Online

Paychex Accounting Online 10.0
Based on 1 answer
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
Teresa McLaughlin | TrustRadius Reviewer

Alternatives Considered

OpenGov

No answers on this topic

Paychex Accounting Online

I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenGov

  • It allows us to provide acccurate and timely data to pur decision makers.
Brian Dehner | TrustRadius Reviewer

Paychex Accounting Online

  • The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
  • Paychex's IT Department is on point.
Yvetta Clark | TrustRadius Reviewer

Screenshots

OpenGov

Pricing Details

OpenGov

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paychex Accounting Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenGov
10.0
Paychex Accounting Online
7.0

Likelihood to Renew

OpenGov
Paychex Accounting Online
10.0

Usability

OpenGov
Paychex Accounting Online
10.0

Support Rating

OpenGov
Paychex Accounting Online
9.5

Implementation Rating

OpenGov
Paychex Accounting Online
10.0

Add comparison