TrustRadius

OpenProject vs. Support.com Guided Path

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenProject
Score 9.3 out of 10
N/A
OpenProject GmbH is a provider of open source project management, collaboration and issue tracking software for teams. OpenProject supports classic, agile as well as hybrid project management along the entire project life-cycle.
$0
per month
Support.com Guided Path
Score 8.0 out of 10
N/A
Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A
Pricing
OpenProjectSupport.com Guided Path
Editions & Modules
Enterprise Cloud
€ 247,50
per year (5 users)
Enterprise On-Premises
€ 357,00
per year (5 users)
No answers on this topic
Offerings
Pricing Offerings
OpenProjectSupport.com Guided Path
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OpenProjectSupport.com Guided Path
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
OpenProjectSupport.com Guided Path
Small Businesses
Stackby
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Pendo.io
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Score 8.2 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Whatfix
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Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenProjectSupport.com Guided Path
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
OpenProjectSupport.com Guided Path
Likelihood to Recommend
OpenProject
No answers on this topic
Support.com
It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
Verified User
Anonymous
Read full review
Pros
OpenProject
No answers on this topic
Support.com
  • Helped in customer and technical support with massive home based team.
  • Optimized home sourcing and industry leading solutions.
  • Helped a lot in Education and Healthcare.
Verified User
Anonymous
Read full review
Cons
OpenProject
No answers on this topic
Support.com
  • Need more value with products.
  • Need more value with warranty.
  • Cloud platform needs improvement.
Verified User
Anonymous
Read full review
Alternatives Considered
OpenProject
No answers on this topic
Support.com
No alternative utilized
Verified User
Anonymous
Read full review
Return on Investment
OpenProject
No answers on this topic
Support.com
  • No specific resources required.
  • Less team because of home based services.
  • User friendly.
Verified User
Anonymous
Read full review
ScreenShots