OpenText Portal vs. OpenText RightFax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Portal
Score 8.5 out of 10
N/A
OpenText Portal provides a means of aggregating content and applications for use across a variety of initiatives inside and outside the firewall, delivering personalized Web and mobile sites with rich content and applications.N/A
OpenText RightFax
Score 7.9 out of 10
N/A
Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.N/A
Pricing
OpenText PortalOpenText RightFax
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText PortalOpenText RightFax
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText PortalOpenText RightFax
Top Pros
Top Cons
Best Alternatives
OpenText PortalOpenText RightFax
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText PortalOpenText RightFax
Likelihood to Recommend
8.5
(2 ratings)
6.6
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
OpenText PortalOpenText RightFax
Likelihood to Recommend
OpenText
  • It completely depends on the version to work with and the approach. However, it provides a catalog of useful properties and tools for web development and portals.
  • Also for document management it is a great option, since the management, control and management of these is quite useful.As a technical use, it is a great tool for the management, handling, coordination and synergy of projects.
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OpenText
[OpenText] RightFax is a great way to eliminate the need of physical fax machines and the need for analog lines to manage these faxes. When the Internet is down [OpenText] RightFax workflow becomes useless so a secondary network is required if you decide to eliminate physical fax machines completely. It the long run it saves time and money of paper/maintenance on physical machines.
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Pros
OpenText
  • Exceptional handling of data and documents.
  • Intuitive and simple management of the portal.
  • Integration of third-party applications such as Sharepoint.
  • Great customer service and support.
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OpenText
  • The customer routing inbound fax traffic
  • Gateway to the new RightFax 2100 gateway
  • Ability to verify Faxes
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Cons
OpenText
  • Construction of components as templates for end users.
  • From my experience, despite being intuitive, the learning process can be slow.
  • I feel it is not the best value for money option.
  • In my opinion, despite the integrations being great tools, they haven't been perfected.
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OpenText
  • Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need.
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Support Rating
OpenText
No answers on this topic
OpenText
OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened.
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Alternatives Considered
OpenText
No answers on this topic
OpenText
I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate.
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Return on Investment
OpenText
  • Reduction of time in the management of files and information.
  • In complement with trained personnel, reduction of time in the creation of portals and information centers.
  • Greater visibility of the data that is available and must be managed.
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OpenText
  • I am not evolved in this info.
  • It takes a lot of resources to manage this product.
  • It is cheaper than other solutions.
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ScreenShots