OpenText Lens vs. SPS Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Lens
Score 2.0 out of 10
N/A
OpenText Lens (replacing the former OpenText Alloy) is a cloud application that offers visibility into the data flows between enterprise applications and connected systems, customers, suppliers and trading partners. Lens gives organizations insights needed to monitor business process health against KPIs, and quickly respond to key business events.N/A
SPS Commerce
Score 3.5 out of 10
N/A
SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.N/A
Pricing
OpenText LensSPS Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText LensSPS Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OpenText LensSPS Commerce
Top Pros
Top Cons
Best Alternatives
OpenText LensSPS Commerce
Small Businesses
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10

No answers on this topic

Medium-sized Companies
Mathematica
Mathematica
Score 8.2 out of 10
Anypoint Platform
Anypoint Platform
Score 8.1 out of 10
Enterprises
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText LensSPS Commerce
Likelihood to Recommend
-
(0 ratings)
1.0
(12 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
6.2
(5 ratings)
User Testimonials
OpenText LensSPS Commerce
Likelihood to Recommend
OpenText
No answers on this topic
SPS Commerce
When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
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Pros
OpenText
No answers on this topic
SPS Commerce
  • We can easily create and send order confirmations.
  • We respond to the corresponding receiving departments with timely and accurate ASN's.
  • Once the order has shipped, customer service utilizes the invoicing function.
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Cons
OpenText
No answers on this topic
SPS Commerce
  • We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
  • Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
  • We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
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Likelihood to Renew
OpenText
No answers on this topic
SPS Commerce
If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
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Support Rating
OpenText
No answers on this topic
SPS Commerce
Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
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Alternatives Considered
OpenText
No answers on this topic
SPS Commerce
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
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Return on Investment
OpenText
No answers on this topic
SPS Commerce
  • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
  • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
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ScreenShots

SPS Commerce Screenshots

Screenshot of SPS Commerce Fulfillment provides real-time visibility to order and shipment statuses.