This review does not include a rating.
This review does not include a rating.
11 Ratings
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Score 2.9 out of 100

Attribute Ratings

    Likelihood to Recommend

    OpenText Cloud Brokerage and BPaaS

    N/A
    0 Ratings
    1.2

    SPS Commerce Fulfillment

    12%
    8 Ratings

    Likelihood to Renew

    OpenText Cloud Brokerage and BPaaS

    N/A
    0 Ratings
    1.0

    SPS Commerce Fulfillment

    10%
    1 Rating

    Support Rating

    OpenText Cloud Brokerage and BPaaS

    N/A
    0 Ratings
    5.6

    SPS Commerce Fulfillment

    56%
    9 Ratings

    Likelihood to Recommend

    OpenText

    No answers on this topic

    SPS Commerce

    When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
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    Pros

    OpenText

    No answers on this topic

    SPS Commerce

    • We can easily create and send order confirmations.
    • We respond to the corresponding receiving departments with timely and accurate ASN's.
    • Once the order has shipped, customer service utilizes the invoicing function.
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    Cons

    OpenText

    No answers on this topic

    SPS Commerce

    • Better 'user manuals' to provide for new trading partner implementations so steps/procedures can be easily passed along to colleagues and other users
    • Better communication from project managers as far as expectations and guidelines
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    Pricing Details

    OpenText Cloud Brokerage and BPaaS

    Starting Price

    Editions & Modules

    OpenText Cloud Brokerage and BPaaS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SPS Commerce Fulfillment

      Starting Price

      Editions & Modules

      SPS Commerce Fulfillment editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        OpenText

        No answers on this topic

        SPS Commerce

        If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
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        Support Rating

        OpenText

        No answers on this topic

        SPS Commerce

        I'm giving it a five as I have never had to reach out for support. I've never had a problem with anything on my end to have to reach out.
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        Alternatives Considered

        OpenText

        No answers on this topic

        SPS Commerce

        We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
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        Return on Investment

        OpenText

        No answers on this topic

        SPS Commerce

        • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
        • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
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        Screenshots

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