OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Content Suite Platform
Score 7.7 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
OpenText Content Suite Platform
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
OpenText Content Suite Platform
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
OpenText Content Suite Platform
Considered Both Products
OpenText Content Suite Platform
Chose OpenText Content Suite Platform
OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting …
Chose OpenText Content Suite Platform
OpenText Content Suite Platform replaced an existing Records Management solution and checked all of the boxes in regards to capabilities surrounding search, physical objects, long-term retention, and reporting capabilities.
Chose OpenText Content Suite Platform
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this …
Chose OpenText Content Suite Platform
OpenText Content Suite has been an amazing addition to our business thanks to its many features and capabilities. The fact that OpenText offers many versions makes its products competitive because there is so much we can accomplish with these products. Price wise, OpenText …
Chose OpenText Content Suite Platform
OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also …
Chose OpenText Content Suite Platform
SharePoint is not very strong on records management as part of the base system. So after evaluation, it was found to not comply to all needs and therefore discarded. We also evaluated Afresco which is an opensource offering. The problem was that we could not find enough people …
Chose OpenText Content Suite Platform
I also used Tridion while at AP. It's tougher to learn (HTML knowledge is very helpful), but it is a much more powerful CMS. Tridion allows for language variation, more customization and the embedding of HD video. OpenText was a legacy system of our internal site. Tridion was …
Top Pros
Top Cons
Features
OpenText Content Suite Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OpenText Content Suite Platform
7.7
6 Ratings
7% below category average
Content capture & imaging9.36 Ratings
File sync, storage & archiving8.96 Ratings
Document management9.06 Ratings
Records management8.95 Ratings
Content search & retrieval9.06 Ratings
Enterprise content collaboration8.86 Ratings
Content publishing & creation4.35 Ratings
Security, risk management & information governance6.55 Ratings
Contract lifecycle management9.76 Ratings
Automated workflows7.15 Ratings
Artificial intelligence4.34 Ratings
Mobile support4.94 Ratings
Integration9.05 Ratings
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OpenText Content Suite Platform
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User Ratings
OpenText Content Suite Platform
Likelihood to Recommend
10.0
(8 ratings)
Likelihood to Renew
8.0
(1 ratings)
Usability
8.0
(1 ratings)
Availability
8.0
(1 ratings)
Performance
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
User Testimonials
OpenText Content Suite Platform
Likelihood to Recommend
OpenText
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
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Pros
OpenText
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
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Cons
OpenText
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
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Likelihood to Renew
OpenText
The staff is comfortable with it and I doubt they'd change at this point.
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Usability
OpenText
The interface is easy to understand and learn quickly.
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Reliability and Availability
OpenText
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
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Performance
OpenText
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
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Support Rating
OpenText
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
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Implementation Rating
OpenText
No, it's pretty easy to implement and use.
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Alternatives Considered
OpenText
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
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Return on Investment
OpenText
  • With OpenText Content Suite, we can easily keep documents safe
  • Document collaboration is easy with OpenText
  • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
  • With OpenText Content Suite, there is better file sync and archiving
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ScreenShots