What users are saying about
69 Ratings
69 Ratings
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Score 7.8 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

OpenText TeamSite

Well suited for a business that wants to update content themselves and have the ability to manage content in one area and use on multiple websites. Companies who want to personalize their content and secure their content. TeamSite is easy to use and new associates can pick up making content changes quickly.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
OpenText TeamSite
Content capture & imaging
OpenText ECM
8.6
OpenText TeamSite
File sync, storage & archiving
OpenText ECM
8.6
OpenText TeamSite
Document management
OpenText ECM
9.0
OpenText TeamSite
Records management
OpenText ECM
7.0
OpenText TeamSite
Content search & retrieval
OpenText ECM
8.5
OpenText TeamSite
Enterprise content collaboration
OpenText ECM
7.5
OpenText TeamSite
Content publishing & creation
OpenText ECM
6.0
OpenText TeamSite
Security, risk management & information governance
OpenText ECM
8.2
OpenText TeamSite
Contract lifecycle management
OpenText ECM
8.1
OpenText TeamSite
Automated workflows
OpenText ECM
7.3
OpenText TeamSite
Artificial intelligence
OpenText ECM
4.8
OpenText TeamSite
Mobile support
OpenText ECM
4.6
OpenText TeamSite
Integration
OpenText ECM
7.9
OpenText TeamSite

Security

OpenText ECM
OpenText TeamSite
8.2
Role-based user permissions
OpenText ECM
OpenText TeamSite
8.2

Platform & Infrastructure

OpenText ECM
OpenText TeamSite
8.0
API
OpenText ECM
OpenText TeamSite
6.8
Internationalization / multi-language
OpenText ECM
OpenText TeamSite
9.1

Web Content Creation

OpenText ECM
OpenText TeamSite
6.9
WYSIWYG editor
OpenText ECM
OpenText TeamSite
8.2
Code quality / cleanliness
OpenText ECM
OpenText TeamSite
7.3
Admin section
OpenText ECM
OpenText TeamSite
7.3
Page templates
OpenText ECM
OpenText TeamSite
6.8
Library of website themes
OpenText ECM
OpenText TeamSite
5.5
Mobile optimization / responsive design
OpenText ECM
OpenText TeamSite
7.3
Publishing workflow
OpenText ECM
OpenText TeamSite
6.4
Form generator
OpenText ECM
OpenText TeamSite
6.4

Web Content Management

OpenText ECM
OpenText TeamSite
7.0
Content taxonomy
OpenText ECM
OpenText TeamSite
7.3
Bulk management
OpenText ECM
OpenText TeamSite
6.8
Availability / breadth of extensions
OpenText ECM
OpenText TeamSite
6.8

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

OpenText TeamSite

  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
Anonymous | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

OpenText TeamSite

  • Template and log access requires elevated privileges and could be exposed to front end teams more easily
  • Moving content and code between environments requires manual effort
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

OpenText TeamSite

OpenText TeamSite 3.6
Based on 1 answer
No answer on this topic is available.

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

OpenText went through an RFP process against IBM Content Management back in 2012. OpenText not only met our business and technical requirements, but we asked both vendors to show a use case and OpenText provided an extensive solution that IBM could not. Also the content publishing capabilities was light years ahead. A couple of years ago, a new business manager had a bias toward Drupal. In looking at both systems side by side, Drupal had many flaws that would cause the content editor to spend a lot longer to accomplish their tasks. There were some business and technical requirements either Drupal could not meet or you needed add-on products to satisfy what is already in OpenText TeamSte.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

OpenText TeamSite

  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
Anonymous | TrustRadius Reviewer

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText TeamSite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText ECM
8.3
OpenText TeamSite
7.7

Likelihood to Renew

OpenText ECM
8.0
OpenText TeamSite
3.6

Usability

OpenText ECM
8.0
OpenText TeamSite

Reliability and Availability

OpenText ECM
8.0
OpenText TeamSite

Performance

OpenText ECM
8.5
OpenText TeamSite

Support Rating

OpenText ECM
8.0
OpenText TeamSite

Implementation Rating

OpenText ECM
8.4
OpenText TeamSite

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