What users are saying about
69 Ratings
138 Ratings
69 Ratings
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Score 7.8 out of 100
138 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

Oracle BPM Suite

Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
Shawn Ruff | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
Oracle BPM Suite
Content capture & imaging
OpenText ECM
8.6
Oracle BPM Suite
File sync, storage & archiving
OpenText ECM
8.6
Oracle BPM Suite
Document management
OpenText ECM
9.1
Oracle BPM Suite
Records management
OpenText ECM
7.0
Oracle BPM Suite
Content search & retrieval
OpenText ECM
8.5
Oracle BPM Suite
Enterprise content collaboration
OpenText ECM
7.5
Oracle BPM Suite
Content publishing & creation
OpenText ECM
6.0
Oracle BPM Suite
Security, risk management & information governance
OpenText ECM
8.2
Oracle BPM Suite
Contract lifecycle management
OpenText ECM
8.1
Oracle BPM Suite
Automated workflows
OpenText ECM
7.3
Oracle BPM Suite
Artificial intelligence
OpenText ECM
4.8
Oracle BPM Suite
Mobile support
OpenText ECM
4.6
Oracle BPM Suite
Integration
OpenText ECM
7.9
Oracle BPM Suite

Reporting & Analytics

OpenText ECM
Oracle BPM Suite
7.4
Dashboards
OpenText ECM
Oracle BPM Suite
7.5
Standard reports
OpenText ECM
Oracle BPM Suite
7.5
Custom reports
OpenText ECM
Oracle BPM Suite
7.4

Process Engine

OpenText ECM
Oracle BPM Suite
6.8
Process designer
OpenText ECM
Oracle BPM Suite
5.4
Process simulation
OpenText ECM
Oracle BPM Suite
7.4
Business rules engine
OpenText ECM
Oracle BPM Suite
6.9
SOA support
OpenText ECM
Oracle BPM Suite
6.6
Process player
OpenText ECM
Oracle BPM Suite
6.7
Support for modeling languages
OpenText ECM
Oracle BPM Suite
8.0
Form builder
OpenText ECM
Oracle BPM Suite
5.8
Model execution
OpenText ECM
Oracle BPM Suite
7.9

Collaboration

OpenText ECM
Oracle BPM Suite
7.0
Social collaboration tools
OpenText ECM
Oracle BPM Suite
7.0

Content Management Capabilties

OpenText ECM
Oracle BPM Suite
7.0
Content management
OpenText ECM
Oracle BPM Suite
7.0

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

Oracle BPM Suite

  • Modeling business processes - it is providing an interface where users can drag and drop many kinds of shapes to build a business process.
  • HumanTask - I consider this as being the key strength of Oracle BPM. It allows you to create approval flows in different ways and it manages the long-running processes (while waiting for people to interact with the flow).
  • The user-interface for user tasks - it is one place where you can see all tasks and their progress. Admins can see and interact with other people's tasks.
Cristian Bodnarasec | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

Oracle BPM Suite

  • Again, it takes a decent amount of IT knowledge to realize the full potential of the Oracle BPM Suite
  • It can tend to feel sluggish unless you slightly exceed the minimum system requirements
  • There are so many features that it can be difficult to know which ones to use and which ones not to use in a given situation
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

Oracle BPM Suite

Oracle BPM Suite 6.0
Based on 2 answers
In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
Shouvik Das | TrustRadius Reviewer

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

Oracle BPM Suite

Oracle BPM Suite 6.0
Based on 1 answer
Not easy to debug errors.
Shouvik Das | TrustRadius Reviewer

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

Oracle BPM Suite

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

Oracle BPM Suite

No score
No answers yet
No answers on this topic

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

Oracle BPM Suite

No score
No answers yet
No answers on this topic

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

Oracle BPM Suite

Oracle BPM Suite 6.0
Based on 1 answer
Overall satisfactory
Shouvik Das | TrustRadius Reviewer

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

Oracle BPM Suite

IBM's Rational RequistePro was considered as an alternative but due to the client's good experience with existing Oracle services, BPM Suite was finally decided upon.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

Oracle BPM Suite

  • Documenting a flow to a client allows communicating the intention of a development and thereby minimizing changes that could delay the calendar.
  • Simulating macro processes allows you to visualize at an early stage the figures of a project in order to better manage resources.
Miguel Angel Merino Vega | TrustRadius Reviewer

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle BPM Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText ECM
8.3
Oracle BPM Suite
5.3

Likelihood to Renew

OpenText ECM
8.0
Oracle BPM Suite
6.0

Usability

OpenText ECM
8.0
Oracle BPM Suite
6.0

Reliability and Availability

OpenText ECM
8.0
Oracle BPM Suite

Performance

OpenText ECM
8.5
Oracle BPM Suite

Support Rating

OpenText ECM
8.0
Oracle BPM Suite

Implementation Rating

OpenText ECM
8.4
Oracle BPM Suite
6.0

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