What users are saying about
69 Ratings
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Score 7.8 out of 100
55 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix is most useful for teams that need help mapping out their processes with other, co-dependent teams. It makes that conversation happen in a logical, structured way. The software is also helpful for professionals that need more data visualization in their business. On the opposite side, the software is not useful for really small businesses. It’s not worth the money.
Thomas Young | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
TIBCO ActiveMatrix BPM
Content capture & imaging
OpenText ECM
8.6
TIBCO ActiveMatrix BPM
File sync, storage & archiving
OpenText ECM
8.6
TIBCO ActiveMatrix BPM
Document management
OpenText ECM
9.1
TIBCO ActiveMatrix BPM
Records management
OpenText ECM
7.0
TIBCO ActiveMatrix BPM
Content search & retrieval
OpenText ECM
8.5
TIBCO ActiveMatrix BPM
Enterprise content collaboration
OpenText ECM
7.5
TIBCO ActiveMatrix BPM
Content publishing & creation
OpenText ECM
6.0
TIBCO ActiveMatrix BPM
Security, risk management & information governance
OpenText ECM
8.2
TIBCO ActiveMatrix BPM
Contract lifecycle management
OpenText ECM
8.1
TIBCO ActiveMatrix BPM
Automated workflows
OpenText ECM
7.3
TIBCO ActiveMatrix BPM
Artificial intelligence
OpenText ECM
4.8
TIBCO ActiveMatrix BPM
Mobile support
OpenText ECM
4.6
TIBCO ActiveMatrix BPM
Integration
OpenText ECM
7.9
TIBCO ActiveMatrix BPM

Reporting & Analytics

OpenText ECM
TIBCO ActiveMatrix BPM
9.6
Dashboards
OpenText ECM
TIBCO ActiveMatrix BPM
9.9
Standard reports
OpenText ECM
TIBCO ActiveMatrix BPM
10.0
Custom reports
OpenText ECM
TIBCO ActiveMatrix BPM
9.0

Process Engine

OpenText ECM
TIBCO ActiveMatrix BPM
8.6
Process designer
OpenText ECM
TIBCO ActiveMatrix BPM
8.9
Process simulation
OpenText ECM
TIBCO ActiveMatrix BPM
8.3
Business rules engine
OpenText ECM
TIBCO ActiveMatrix BPM
9.4
SOA support
OpenText ECM
TIBCO ActiveMatrix BPM
8.9
Process player
OpenText ECM
TIBCO ActiveMatrix BPM
8.9
Support for modeling languages
OpenText ECM
TIBCO ActiveMatrix BPM
8.0
Form builder
OpenText ECM
TIBCO ActiveMatrix BPM
8.3
Model execution
OpenText ECM
TIBCO ActiveMatrix BPM
7.8

Collaboration

OpenText ECM
TIBCO ActiveMatrix BPM
8.5
Social collaboration tools
OpenText ECM
TIBCO ActiveMatrix BPM
8.5

Content Management Capabilties

OpenText ECM
TIBCO ActiveMatrix BPM
8.9
Content management
OpenText ECM
TIBCO ActiveMatrix BPM
8.9

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

  • Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
  • Easy representation of the corporate organization
  • Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
  • Testing and Debugging
Raffaele Califano | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

  • A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
  • It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
  • I find it hard to trust the online portal too much. I doubt the security that is offered by this software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM 8.0
Based on 1 answer
No answer on this topic is available.

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM 9.0
Based on 1 answer
Such a BPM sw is amazing and usefull. You have a gret visibility in design and development phase.
Sebastiano Manzella | TrustRadius Reviewer

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

No score
No answers yet
No answers on this topic

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM 8.0
Based on 1 answer
Because our support team is always available also for development suggestions.
Sebastiano Manzella | TrustRadius Reviewer

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

TIBCO ActiveMatrix BPM

  • In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
  • The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
  • Large customization at log level for which managing these tools can be handled minimizing effort
Domenico Bellifemine | TrustRadius Reviewer

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO ActiveMatrix BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText ECM
8.3
TIBCO ActiveMatrix BPM
8.9

Likelihood to Renew

OpenText ECM
8.0
TIBCO ActiveMatrix BPM
8.0

Usability

OpenText ECM
8.0
TIBCO ActiveMatrix BPM
9.0

Reliability and Availability

OpenText ECM
8.0
TIBCO ActiveMatrix BPM

Performance

OpenText ECM
8.5
TIBCO ActiveMatrix BPM

Support Rating

OpenText ECM
8.0
TIBCO ActiveMatrix BPM
8.0

Implementation Rating

OpenText ECM
8.4
TIBCO ActiveMatrix BPM

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