What users are saying about
69 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

Workshare Compare

Workshare Compare is well suited for professionals who review multiple versions of a document multiple times per day (or even per week). I would suggest that this is most lawyers. It is maybe less well suited if you only need to run comparisons once in a while. Word has a comparison feature built in which is so-so. I just find the Word comparisons harder to read. But if I was only running comparisons once a week on short documents then the Word version is probably fine, and Word is software that most people have anyways.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
Workshare Compare
Content capture & imaging
OpenText ECM
8.6
Workshare Compare
File sync, storage & archiving
OpenText ECM
8.6
Workshare Compare
Document management
OpenText ECM
9.0
Workshare Compare
Records management
OpenText ECM
7.0
Workshare Compare
Content search & retrieval
OpenText ECM
8.5
Workshare Compare
Enterprise content collaboration
OpenText ECM
7.5
Workshare Compare
Content publishing & creation
OpenText ECM
6.0
Workshare Compare
Security, risk management & information governance
OpenText ECM
8.2
Workshare Compare
Contract lifecycle management
OpenText ECM
8.1
Workshare Compare
Automated workflows
OpenText ECM
7.3
Workshare Compare
Artificial intelligence
OpenText ECM
4.8
Workshare Compare
Mobile support
OpenText ECM
4.6
Workshare Compare
Integration
OpenText ECM
7.8
Workshare Compare

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

Workshare Compare

  • Workshare 9 is easy to set up program that removes metadata from all word documents and all emails sent via Outlook It is a simple Add-in that is linked to one's Microsoft Outlook Program. Provides excellent security that all Metadata is removed and never available to the recipient.
  • Workshare 9's document comparison program is world class in terms of speed and accuracy, creating an easily red comparison documenmt that highlights deletions from, additions to and items relocated within the document.
  • It is easy to adjust the level of security that you want in your documents and in your email program
  • It allows you to directly place a document in a new email.
  • It allows you to convert a Word document to a PDF document (creating an Adobe PDF or if you elect a Workshare PDF
Robert Roseman | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

Workshare Compare

  • While Workshare Compare does let you compare PDFs and does feature some optical character recognition software, this feature only works with relatively straightforward PDFs (that are either already text readable or are very short). For longer scans, you need to first use Adobe Pro to convert those scans to Word documents, and then compare the converted Word documents. It would be nice if Workshare had a more powerful engine for comparing PDFs that allowed you to skip this intermediate step.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

Workshare Compare

Workshare Compare 10.0
Based on 1 answer
They have done a good job of now overloading Workshare Compare with extra features it doesn't need. This does a couple of things:
  1. It means the interface doesn't have too many menus or too many buttons to click. Everything is straightforward and easy to use.
  2. It keeps the software fast.
  3. It makes it easy on the user to decide when you do and do not need to use this software.
Anonymous | TrustRadius Reviewer

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

Workshare Compare

Workshare Compare 10.0
Based on 1 answer
I gave Workshare Compare such a high rating because I don't think I could do my job without it. It has just become so integral to my workflow, that if I were to ever change jobs I think I would have to insist my new employer to me a license. It is fast and just works 99% of the time. It is very rare that it gives me errors, and when it does it's likely because the underlying document is corrupted, not because of any issues with Workshare Compare.
Anonymous | TrustRadius Reviewer

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

Workshare Compare

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

Workshare Compare

Workshare's predecessor program only handled document comparisons and did not remove meta data from documents. Workshare 9has take comparisons to the next level and its meta data removal provides a very necessary level of security that is a must in the legal industry.
Robert Roseman | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

Workshare Compare

  • Document Security is of paramount concern and Workshare 9 is a workhorse.
  • Accuracy of Document Comparison is also a a critically important task and it is done to perfection.
Robert Roseman | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText ECM Editions & Modules

Additional Pricing Details

Workshare Compare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Workshare Compare Editions & Modules

On-premise Edition
Workshare Compare$1751
  1. per user per year
SaaS Edition
Workshare Compare$1751
  1. per user per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText ECM
8.2
Workshare Compare
10.0

Likelihood to Renew

OpenText ECM
8.0
Workshare Compare

Usability

OpenText ECM
8.0
Workshare Compare
10.0

Reliability and Availability

OpenText ECM
8.0
Workshare Compare

Performance

OpenText ECM
8.5
Workshare Compare
10.0

Support Rating

OpenText ECM
8.0
Workshare Compare

Implementation Rating

OpenText ECM
8.4
Workshare Compare

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