OpenText Exstream vs. Twilio
OpenText Exstream vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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OpenText Exstream | N/A | OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
OpenText Exstream | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
OpenText Exstream | Twilio | |
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Top Pros | ||
Top Cons |
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OpenText Exstream | Twilio | |
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Small Businesses | EZ Texting Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
OpenText Exstream | Twilio | |
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Likelihood to Recommend | 7.8 (3 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
In-Person Training | 5.0 (1 ratings) | - (0 ratings) |
Online Training | 3.0 (1 ratings) | - (0 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
OpenText Exstream | Twilio | |
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Likelihood to Recommend | OpenText | Twilio |
Pros | OpenText | Twilio |
Cons | OpenText | Twilio |
Likelihood to Renew | OpenText No answers on this topic | Twilio |
Usability | OpenText No answers on this topic | Twilio |
Performance | OpenText No answers on this topic | Twilio |
Support Rating | OpenText No answers on this topic | Twilio |
Implementation Rating | OpenText No answers on this topic | Twilio |
Alternatives Considered | OpenText | Twilio |
Contract Terms and Pricing Model | OpenText No answers on this topic | Twilio |
Return on Investment | OpenText | Twilio |
ScreenShots | Twilio Screenshots |