What users are saying about
11 Ratings
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Score 9 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Resource Guru

It is very well suited when different branches of the company reside in different countries or time zones. It allows the project manager to efficiently keep track of the progress of their team members. It reduces the need for intensive calls where the manager asks for an extensive check in and update from each individual person. It also allows the project manager to update tasks and timelines as needed.
Shannon Hartzell | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Resource Guru
8.7
Task Management
OpenText Hightail
8.2
Resource Guru
Scheduling
OpenText Hightail
7.6
Resource Guru
8.0
Workflow Automation
OpenText Hightail
8.0
Resource Guru
Mobile Access
OpenText Hightail
7.9
Resource Guru
Search
OpenText Hightail
9.2
Resource Guru
Visual planning tools
OpenText Hightail
8.9
Resource Guru
Resource Management
OpenText Hightail
Resource Guru
8.0
Team Collaboration
OpenText Hightail
Resource Guru
10.0

Communication

OpenText Hightail
7.8
Resource Guru
Notifications
OpenText Hightail
8.0
Resource Guru
Discussions
OpenText Hightail
8.4
Resource Guru
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Resource Guru
Integrates with Outlook
OpenText Hightail
7.6
Resource Guru

File Sharing & Management

OpenText Hightail
8.6
Resource Guru
Versioning
OpenText Hightail
7.9
Resource Guru
Video files
OpenText Hightail
9.3
Resource Guru
Audio files
OpenText Hightail
9.3
Resource Guru
Document collaboration
OpenText Hightail
9.7
Resource Guru
Access control
OpenText Hightail
8.3
Resource Guru
Advanced security features
OpenText Hightail
9.1
Resource Guru
Integrates with Google Drive
OpenText Hightail
6.8
Resource Guru
Device sync
OpenText Hightail
8.0
Resource Guru

Professional Services Automation

OpenText Hightail
Resource Guru
9.0
Project & financial reporting
OpenText Hightail
Resource Guru
9.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Resource Guru

  • Task tracking: allows user to input tasks which may be marked off as finished by other members of the team.
  • Time tracking: allows users to log the amount of time spent on particular tasks.
  • Cross team management: allows users from different locations and time zones to view the same page and relevant tasks.
Shannon Hartzell | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Resource Guru

  • It isn't quite as user-friendly as I would like. Once you are accustomed to it, it is very useful, but the initial use could be facilitated.
  • One user-friendly calendar interface that displays tasks and deadlines would be nice.
  • A real-time time logging button would be nice, rather than entering hours retroactively.
Shannon Hartzell | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Resource Guru

Resource Guru is the only product of it's kind that I have used regularly. Slack is comparable in allowing communication between teams, but doesn't have nearly the functionality of Resource Guru. Resource Guru is the only product that I am aware of that manages tasks and deadlines between various team members, and can be accessed by all members.
Shannon Hartzell | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Resource Guru

  • It has made our cross functional team much more productive and efficient.
  • The only negative feature is the slightly complicated user interface. Before a manager was fully introduced to the product, it was not utilized as much as should be.
  • It allowed all details of timelines to be updated easily (automatically), if the deadline is pushed forward or back.
Shannon Hartzell | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Resource Guru

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Resource Guru Editions & Modules

Edition
Grasshopper Plan2.501
Blackbelt Plan4.161
Master Plan6.651
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Resource Guru
8.0

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