What users are saying about
11 Ratings
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Score 9 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

XM SendSecure

It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
Matthew Ottis | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
XM SendSecure
Task Management
OpenText Hightail
8.2
XM SendSecure
Scheduling
OpenText Hightail
7.6
XM SendSecure
Workflow Automation
OpenText Hightail
8.0
XM SendSecure
Mobile Access
OpenText Hightail
7.9
XM SendSecure
Search
OpenText Hightail
9.2
XM SendSecure
Visual planning tools
OpenText Hightail
8.9
XM SendSecure

Communication

OpenText Hightail
7.8
XM SendSecure
Notifications
OpenText Hightail
8.0
XM SendSecure
Discussions
OpenText Hightail
8.4
XM SendSecure
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
XM SendSecure
Integrates with Outlook
OpenText Hightail
7.6
XM SendSecure

File Sharing & Management

OpenText Hightail
8.6
XM SendSecure
Versioning
OpenText Hightail
7.9
XM SendSecure
Video files
OpenText Hightail
9.3
XM SendSecure
Audio files
OpenText Hightail
9.3
XM SendSecure
Document collaboration
OpenText Hightail
9.7
XM SendSecure
Access control
OpenText Hightail
8.3
XM SendSecure
Advanced security features
OpenText Hightail
9.1
XM SendSecure
Integrates with Google Drive
OpenText Hightail
6.8
XM SendSecure
Device sync
OpenText Hightail
8.0
XM SendSecure

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

XM SendSecure

  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
Matthew Ottis | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

XM SendSecure

  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
Matthew Ottis | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

XM SendSecure

None. We were not able to email securely.
Matthew Ottis | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

XM SendSecure

  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
Matthew Ottis | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

XM SendSecure

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

XM SendSecure Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
XM SendSecure
10.0

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