OpenText Identity and Access Management vs. SAP Identity Management

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.

SAP Identity Management manages organization identities centrally with a great amount of flexibility and efficiency. Compared to the conventional SAP solution of central user administration (CUA), SAP IDM (version 7.2/8.0) delivers a great number of benefits like: 1. Availability of connectors for non-SAP application identity management,

2. Modular/granular access management in the form of context-based business role definition.

3. It can be integrated with the SAP HR system for making entire user identity management automatic.

Incentivized

• Good personnel/team
• Small company type customer service gives ease of access and sense of urgency

• In my previous organization, to achieve the granularity of access based on organization restrictions, we implemented enabler role-based security roles. Provisioning the enabler roles through the SAP GRC was a great challenge (realistically improbable). Here came the SAP IDM to our rescue. It has a peculiar feature of context-based business role provisioning feature.
• Customized context & its association with security roles & user HR attributes, give us unique ability to achieve granularity of access provisioning.
• SAP IDM integrates with the SAP HR system and identity management becomes automatic.

Incentivized

• Additional automation capabilities on the platform
• More configuration-driven approach
• Passwordless authentication

• SAP Identity management should come up with connectors for almost all not SAP applications, which will enable the use of SAP IDM as a one-stop solution for organizations' identity management.

Incentivized

Product needs high level of customization to compete with other products in this space.

• Dedicated customer success manager and deployment manager
• 1-800-like 24/7 support
• Very responsive technical team

As IDM heavily relies on JAVA/SQL as a development language, finding skills resources sometimes becomes challenging. But SAP has strong support available for this product which makes it reliable for long term use within an organization.

Incentivized

OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo

SAP IDM offers a great deal of benefits/features compared to conventional access provisioning with SAP.

1. Conventional SAP user administration solution like CUA has great limitations. e.g. only SAP systems can be managed. Low-performance issues, unreliable access provisioning, and risk analysis were missing.

2. SAP IDM integrates with SAP GRC solution to perform the reliable risk analysis before access provisioning. Its context feature allows granular access provisioning.

Incentivized

• Support team has excelled and exceeded expectations
• Team has been nimble and flexible
• Costs continue to accelerate on lack of product featrures

• SAP IDM has the huge potential to minimize risks arising out of disorganized identity management within an organization. As all identities are managed centrally, there is very little room for manipulation of an identity.
• As this solution has the ability to integrate with SAP GRC, risk analysis becomes mandatory before any access provisioning takes place.
• As the solution is automatic, hiring to employee exits is managed with a minimal margin of error.

Incentivized