OpenText Intelligent Capture vs. SmartStream Transaction Lifecycle Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Intelligent Capture
Score 9.8 out of 10
N/A
OpenText Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the…N/A
SmartStream Transaction Lifecycle Management
Score 8.9 out of 10
N/A
UK company SmartStream offers a process automation option.N/A
Pricing
OpenText Intelligent CaptureSmartStream Transaction Lifecycle Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText Intelligent CaptureSmartStream Transaction Lifecycle Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OpenText Intelligent CaptureSmartStream Transaction Lifecycle Management
Top Pros
Top Cons
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User Ratings
OpenText Intelligent CaptureSmartStream Transaction Lifecycle Management
Likelihood to Recommend
8.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
OpenText Intelligent CaptureSmartStream Transaction Lifecycle Management
Likelihood to Recommend
OpenText
Well suited for scanning, image processing, and intelligent routing into Documentum
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SmartStream Technologies
TLM will be well suited for an organization's recon requirements. If the organization is able to afford the software, it will be worth investing the amount. The support for heterogeneous file formats is one of the key features. It can accept swift and flat files. The config screens for ingesting the data are very user-friendly. Overall the time taken for setting up a new recon is very less. TLM can be improved if they bring in some AI/ML algorithms for improved match rates.
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Pros
OpenText
  • Barcode recognition
  • Intelligent decision making and routing
  • Detailed administrator view
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SmartStream Technologies
  • Matching Rules are easy to implement
  • Dashboards are user friendly and customizable
  • Supports multiple file formats for easy data ingestion
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Cons
OpenText
  • Learning curve can be steep
  • Debugging issues takes multiple clicks
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SmartStream Technologies
  • Data Archival
  • AI and Machine Learning for better match rate
  • Better reporting capabilities
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Alternatives Considered
OpenText
No answers on this topic
SmartStream Technologies
Excel was used as a traditional recon tool using macros for matching. There is no room to scale up the recons using excel. The recons are cumbersome and take a lot of time to complete. There are more chances of manual errors. No UI to create a good user experience. Overall all negatives compared to TLM
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Return on Investment
OpenText
  • Bulk scanning of physical records made easy
  • Reduced e-Discovery risk
  • Reporting dashboards on processing data good for visibility
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SmartStream Technologies
  • Recons completed within SLA's
  • Improved match rates
  • User friendly dashboards
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ScreenShots