What users are saying about
16 Ratings
24 Ratings
16 Ratings
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Score 7.2 out of 100
24 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Nintex Promapp

Well suited - for most clients whose processes are not well documented, especially when they are embarking on a workflow implementation, or going for ISO certifications.Not well suited - for clients opposite to the above or those that needed on-premise due to need for confidentiality.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenText MBPM
6.9
Nintex Promapp
8.0
Dashboards
OpenText MBPM
7.8
Nintex Promapp
7.6
Standard reports
OpenText MBPM
9.0
Nintex Promapp
8.4
Custom reports
OpenText MBPM
4.0
Nintex Promapp

Process Engine

OpenText MBPM
7.3
Nintex Promapp
6.6
Process designer
OpenText MBPM
8.2
Nintex Promapp
7.4
Process simulation
OpenText MBPM
7.2
Nintex Promapp
Business rules engine
OpenText MBPM
9.0
Nintex Promapp
7.3
SOA support
OpenText MBPM
6.0
Nintex Promapp
Process player
OpenText MBPM
7.0
Nintex Promapp
Support for modeling languages
OpenText MBPM
8.0
Nintex Promapp
4.3
Form builder
OpenText MBPM
6.8
Nintex Promapp
7.2
Model execution
OpenText MBPM
6.2
Nintex Promapp

Collaboration

OpenText MBPM
7.5
Nintex Promapp
6.7
Social collaboration tools
OpenText MBPM
7.5
Nintex Promapp
6.7

Content Management Capabilties

OpenText MBPM
6.0
Nintex Promapp
7.2
Content management
OpenText MBPM
6.0
Nintex Promapp
7.2

Pros

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Nintex Promapp

  • Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
  • Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
  • Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.
Anonymous | TrustRadius Reviewer

Cons

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Nintex Promapp

  • It very well may be marginally dubious to look for data on the off chance that you don't have the foggiest idea about the correct wording for things (which I shockingly don't yet as I am just new to the position)
  • Mysteriously, some problems that we thought we closed the door on have come up again, so we've needed to return to what we've already finished
  • Can't view or add revision to old activities/sign offs.
Ilia Tarasov | TrustRadius Reviewer

Likelihood to Renew

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Nintex Promapp

No score
No answers yet
No answers on this topic

Usability

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Nintex Promapp

Nintex Promapp 9.0
Based on 1 answer
It is designed to be used by people in the business without having any process modelling knowledge or experience. It is also constantly updated with improvements and new functionality. The interface is easy to understand and it has great reporting and alerting functionality.
Steve McIlhatton | TrustRadius Reviewer

Support Rating

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

Nintex Promapp

Nintex Promapp 8.1
Based on 3 answers
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
David Johnston | TrustRadius Reviewer

Alternatives Considered

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Nintex Promapp

Promapp is supported by a process documentation and management methodology while Visio is a free flow tools for documentation without any guiding principles on best practice. Visio also lacks the integrated sharing functionality.
Graham Yerbury | TrustRadius Reviewer

Return on Investment

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

Nintex Promapp

  • Support is transforming the way of working in our company.
  • From only an end user experience it is hard to say.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nintex Promapp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

OpenText MBPM
7.2
Nintex Promapp
9.9

Likelihood to Renew

OpenText MBPM
8.0
Nintex Promapp

Usability

OpenText MBPM
9.0
Nintex Promapp
9.0

Support Rating

OpenText MBPM
10.0
Nintex Promapp
8.1

Implementation Rating

OpenText MBPM
10.0
Nintex Promapp

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