OpenText MBPM vs. SPS Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText MBPM
Score 7.2 out of 10
N/A
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
SPS Commerce
Score 3.5 out of 10
N/A
SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.N/A
Pricing
OpenText MBPMSPS Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText MBPMSPS Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OpenText MBPMSPS Commerce
Top Pros
Top Cons
Features
OpenText MBPMSPS Commerce
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OpenText MBPM
7.0
3 Ratings
15% below category average
SPS Commerce
-
Ratings
Dashboards7.93 Ratings00 Ratings
Standard reports9.02 Ratings00 Ratings
Custom reports4.03 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
OpenText MBPM
7.3
3 Ratings
14% below category average
SPS Commerce
-
Ratings
Process designer8.13 Ratings00 Ratings
Process simulation7.13 Ratings00 Ratings
Business rules engine9.02 Ratings00 Ratings
SOA support6.02 Ratings00 Ratings
Process player7.02 Ratings00 Ratings
Support for modeling languages8.02 Ratings00 Ratings
Form builder6.93 Ratings00 Ratings
Model execution6.13 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
OpenText MBPM
7.6
3 Ratings
7% below category average
SPS Commerce
-
Ratings
Social collaboration tools7.63 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
OpenText MBPM
6.0
2 Ratings
30% below category average
SPS Commerce
-
Ratings
Content management6.02 Ratings00 Ratings
Best Alternatives
OpenText MBPMSPS Commerce
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Anypoint Platform
Anypoint Platform
Score 8.2 out of 10
Enterprises
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.0 out of 10
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText MBPMSPS Commerce
Likelihood to Recommend
7.1
(5 ratings)
1.0
(12 ratings)
Likelihood to Renew
8.0
(4 ratings)
1.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
6.2
(5 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
OpenText MBPMSPS Commerce
Likelihood to Recommend
OpenText
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Read full review
SPS Commerce
When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
Read full review
Pros
OpenText
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Read full review
SPS Commerce
  • We can easily create and send order confirmations.
  • We respond to the corresponding receiving departments with timely and accurate ASN's.
  • Once the order has shipped, customer service utilizes the invoicing function.
Read full review
Cons
OpenText
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Read full review
SPS Commerce
  • We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
  • Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
  • We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
Read full review
Likelihood to Renew
OpenText
There are other products that seem to be a better fit for future initiatives.
Read full review
SPS Commerce
If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
Read full review
Usability
OpenText
Although it is intuitive to use it does require training
Read full review
SPS Commerce
No answers on this topic
Support Rating
OpenText
Great customer service for an API support related query
Read full review
SPS Commerce
Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
Read full review
Alternatives Considered
OpenText
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Read full review
SPS Commerce
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
Read full review
Return on Investment
OpenText
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Read full review
SPS Commerce
  • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
  • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
Read full review
ScreenShots

SPS Commerce Screenshots

Screenshot of SPS Commerce Fulfillment provides real-time visibility to order and shipment statuses.