OpenText MBPM vs. TIBCO BusinessConnect

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

Incentivized

If the environment has many different protocols for data exchange between partners and most of the protocols follow some standards like EDI X12, TIBCO BusinessConnect should be a good tool to take care this business use case. If the environment has a few simple protocols for data exchange, e.g. SFTP, FTPS or emails, some lighter weight tools will be enough and TIBCO BusinessConnect may be an overkill tool.

Incentivized

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• TIBCO EDISIM supports customizing X12 messages as per client requirment.
• TIBCO EDISIM supports exporting customized messages to EDItoXML and XML to EDI transformation artifacts.
• BusinessConnect engine architecture processes customized messages (an organization can customize message as per their need).
• TIBCO BusinessConnect supports multiple hosts to exchange messages. One can build B2B hub/platform using this feature.

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

• When a new version is released, its better to test it thoroughly before letting customers apply the release in their real time environment. There were missing functionalities from the previous versions which were not identified ahead of time.

Incentivized

There are other products that seem to be a better fit for future initiatives.

Incentivized

Although it is intuitive to use it does require training

Incentivized

Great customer service for an API support related query

Incentivized

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

The main reason TIBCO BusinessConnect was selected is because of the overall solution it provides with the different TIBCO products. Since TIBCO BusinessWorks and TIBCO Enterprise Message Service are already in place and the canonical model is already built and integrated into the Information Bus, TIBCO BusinessConnect is the best tool to work with them.

Incentivized

• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized

• Single place to manage BW and BC components