OpenText Project and Portfolio Management vs. ServiceNow Strategic Portfolio Management

For Project Management, Micro Focus PPM includes all most every feature you need. You can manage your projects using work plans, project health, resource assignments, actuals, and costs. Additionally, you can get required approvals with workflows like sponsor approval or CR approvals. However, at project costing we need to make customizations due to lack of several outsource costs on it.

Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.

Incentivized

• Easy to manage tasks among project's stakeholders
• Satifying resource management capabilities
• Complete dashboard (fully customizable screens and integrations)

Incentivized

• Creating Requests
• Knowledge base article
• Hassle free UI

Incentivized

• User Interface needs lot of improvement
• Too many clicks required to do the job
• Report creation is horrible

Incentivized

• New UI is bad. Transition is not liked by users
• Notifications can be improved. The mail notifications are little off
• Category changes are not supposed to be hard

Incentivized

We have many business processes using it along with our project management staff.

Incentivized

I would like to give 10 but there are lots thing to improve such as difficult to customize report, agile project integration with alm tool, custom financial an dynamic cost /benefit group type, dynamic project indicator and kpi. However it is because of standard already bundle as out of the box feature.

Incentivized

We have a Change Management Team for internal support of Micro Focus PPM. So, they give close and quick support to our problems. They contact product support when it is necessary. They regularly upgrade the product. Generally, I can say that there is a good support for this product.

phase based delivery and working closely with business and vendor resources are vital

Incentivized

HP PPM was more economical than Carasoft. HP PPM was more robust than the Microsoft product

Incentivized

Salesforce Appex Microfocus ITOM and related

Incentivized

• More Streamlined
• Leadership is very informed now

Incentivized

• Best ITSM tool
• Clean UI
• Deployment is easy

Incentivized