OpenText TeamSite vs. OU Campus

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

OU Campus is the best CMS product I've seen, especially when you have a large organization with less staff and resources. Also, its power, if one team likes marketing, handles all pages and that saves a lot of time and effort. I strongly like the components/snippets. Tags all dynamic modules.

• The drag and drop forms feature makes publishing simple and quick.
• Preview of customer data before sending publications helps us to deliver personalized experiences.

Incentivized

• The JustEdit feature makes updating content a breeze. With a small staff, we rely on others to update their content. OU Campus makes it easy.
• Site-wide find and replace. I use the site-wide find and replace feature for all sorts of things - links, enrollment numbers, department names. It's really helpful.
• Customer service. The staff at OU Campus answers questions quickly and is always willing to discuss the most effective ways to take on new projects.

Incentivized

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

• Formatting. The page can sometimes look very differently when published than what it looks like while editing. Some improvements have been made in this area with version 10 however.
• Find and replace. The command+F needs to find text on the page while editing, not present an actual find and replace dialog box. At least give me the option to simply "find" the text I'm looking for. The dialog box just gets in the way most of the time.
• There is not a way to "unpublish" items. At least not a way that I can think of. I would like the ability to pull a page offline without deleting it. Seems like it should be done simpler.

Incentivized

We renewed our contract with OmniUpdate-OU Campus for reasons previously mentioned and also the well-provided tech support received from the company.

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Once you've been training how to use it, it's really easy to use it on a daily basis

Incentivized

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

The support at OmniUpdate is one of the reasons we continued with the company when time for renewal of contract.

The support team at OmniUpdate is available to assisting campuses with implementation

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

Before using OU Campus Content Management System we were using Adobe's DreamWeaver suite for creating and maintaining web pages. The core web development environment was cumbersome to set up. Non-tech people also had trouble understanding how the web works and how web pages are created/maintained. OU Campus Content Management System solved all problems for us.

The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).

Incentivized

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized

• The positive impact of OU Campus is that is has increased employee efficiency and improved customer service among staff and students.