OpenText TeamSite vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText TeamSite
Score 5.4 out of 10
N/A
OpenText TeamSite accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A
SAP Commerce Cloud
Score 8.4 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
OpenText TeamSiteSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText TeamSiteSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText TeamSiteSAP Commerce Cloud
Top Pros
Top Cons
Features
OpenText TeamSiteSAP Commerce Cloud
Security
Comparison of Security features of Product A and Product B
OpenText TeamSite
8.7
7 Ratings
8% above category average
SAP Commerce Cloud
-
Ratings
Role-based user permissions8.77 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
OpenText TeamSite
7.9
7 Ratings
3% above category average
SAP Commerce Cloud
-
Ratings
API8.76 Ratings00 Ratings
Internationalization / multi-language7.26 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
OpenText TeamSite
8.0
7 Ratings
5% above category average
SAP Commerce Cloud
-
Ratings
WYSIWYG editor7.87 Ratings00 Ratings
Code quality / cleanliness7.86 Ratings00 Ratings
Admin section8.17 Ratings00 Ratings
Page templates7.56 Ratings00 Ratings
Library of website themes8.36 Ratings00 Ratings
Mobile optimization / responsive design8.37 Ratings00 Ratings
Publishing workflow8.17 Ratings00 Ratings
Form generator8.16 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
OpenText TeamSite
7.9
7 Ratings
7% above category average
SAP Commerce Cloud
-
Ratings
Content taxonomy7.97 Ratings00 Ratings
Bulk management8.27 Ratings00 Ratings
Availability / breadth of extensions7.57 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
OpenText TeamSite
-
Ratings
SAP Commerce Cloud
8.2
68 Ratings
7% above category average
Product catalog & listings00 Ratings8.464 Ratings
Product management00 Ratings8.965 Ratings
Bulk product upload00 Ratings8.563 Ratings
Branding00 Ratings8.163 Ratings
Mobile storefront00 Ratings8.161 Ratings
Product variations00 Ratings8.360 Ratings
Website integration00 Ratings8.364 Ratings
Visual customization00 Ratings7.761 Ratings
CMS00 Ratings7.561 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
OpenText TeamSite
-
Ratings
SAP Commerce Cloud
8.1
62 Ratings
7% above category average
Abandoned cart recovery00 Ratings8.015 Ratings
Checkout user experience00 Ratings8.261 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
OpenText TeamSite
-
Ratings
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
eCommerce security00 Ratings8.254 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
OpenText TeamSite
-
Ratings
SAP Commerce Cloud
7.7
61 Ratings
3% above category average
Promotions & discounts00 Ratings7.760 Ratings
Personalized recommendations00 Ratings8.155 Ratings
SEO00 Ratings7.452 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
OpenText TeamSite
-
Ratings
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
Multi-site management00 Ratings8.658 Ratings
Order processing00 Ratings9.260 Ratings
Inventory management00 Ratings9.155 Ratings
Shipping00 Ratings8.856 Ratings
Custom functionality00 Ratings8.759 Ratings
Best Alternatives
OpenText TeamSiteSAP Commerce Cloud
Small Businesses
Divi
Divi
Score 9.8 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText TeamSiteSAP Commerce Cloud
Likelihood to Recommend
7.4
(8 ratings)
8.6
(70 ratings)
Likelihood to Renew
3.6
(1 ratings)
10.0
(2 ratings)
Usability
7.3
(1 ratings)
9.0
(2 ratings)
Support Rating
6.4
(1 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
8.9
(48 ratings)
Product Scalability
-
(0 ratings)
9.1
(48 ratings)
User Testimonials
OpenText TeamSiteSAP Commerce Cloud
Likelihood to Recommend
OpenText
OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
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SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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Pros
OpenText
  • The drag and drop forms feature makes publishing simple and quick.
  • Preview of customer data before sending publications helps us to deliver personalized experiences.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
OpenText
  • I have recommendation for improvements.
  • It is easy to work with all the features.
  • All necessary content management tools are included.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
OpenText
No answers on this topic
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
OpenText
Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
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SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
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Support Rating
OpenText
Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
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SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
OpenText
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
OpenText
It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
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SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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Contract Terms and Pricing Model
OpenText
The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
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SAP
No answers on this topic
Scalability
OpenText
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
OpenText
  • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
  • Quick publication of content across the main digital channels.
  • We run our digital campaigns swiftly.
  • We've maintained our brand consistency for three years.
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
Read full review
ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts