Likelihood to Recommend OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
Tyler Vogel Manager, Digital Projects and Web Operations
Read full review I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
Read full review Pros The drag and drop forms feature makes publishing simple and quick. Preview of customer data before sending publications helps us to deliver personalized experiences. Read full review Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them! Pretty website templates and great functionality with showing off portfolios. They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it. Read full review Cons I have recommendation for improvements. It is easy to work with all the features. All necessary content management tools are included. Read full review As a wine company it would really love it if Squarespace had an easy plugin for wine club subscriptions. Squarespace would be awesome if it could automatically take your photos that you upload on the site and optimize them for the web and for the website. I do wish we could have more than two contributors for the basic website costs. Read full review Likelihood to Renew Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Read full review Usability Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
Tyler Vogel Manager, Digital Projects and Web Operations
Read full review It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Read full review Support Rating Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
Tyler Vogel Manager, Digital Projects and Web Operations
Read full review Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Read full review Alternatives Considered It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
Read full review Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.
The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.
As well, like all templates and themes, everybody is using the same style too.
Read full review Contract Terms and Pricing Model The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
Tyler Vogel Manager, Digital Projects and Web Operations
Read full review Return on Investment We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing. Quick publication of content across the main digital channels. We run our digital campaigns swiftly. We've maintained our brand consistency for three years. Read full review The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner. Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website. Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets. Read full review ScreenShots