OpenText SendSecure vs. OpenText XM Fax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText SendSecure
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A
OpenText XM Fax
Score 10.0 out of 10
Small Businesses (1-50 employees)
XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
Pricing
OpenText SendSecureOpenText XM Fax
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText SendSecureOpenText XM Fax
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
OpenText SendSecureOpenText XM Fax
Top Pros
Top Cons
Best Alternatives
OpenText SendSecureOpenText XM Fax
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
OpenText SendSecureOpenText XM Fax
Likelihood to Recommend
10.0
(1 ratings)
10.0
(9 ratings)
User Testimonials
OpenText SendSecureOpenText XM Fax
Likelihood to Recommend
OpenText
It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
Read full review
OpenText
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
Read full review
Pros
OpenText
  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
Read full review
OpenText
  • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
  • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
  • XM Fax provided onsite sales support for sales and technical training.
Read full review
Cons
OpenText
  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
Read full review
OpenText
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Read full review
Alternatives Considered
OpenText
None. We were not able to email securely.
Read full review
OpenText
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Read full review
Return on Investment
OpenText
  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
Read full review
OpenText
  • I m not sure on pricing or how XMedius is pricing solutions now
  • Cloud-based / vs On-Prem I think my vote always goes for on Prem
  • ROI (not my field)
Read full review
ScreenShots

OpenText SendSecure Screenshots

Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).