OpenText XM Fax vs. PDF Xchange Viewer and Editor

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place

Incentivized

If you'd like to switch from Adobe to a less expensive and more robust solution, you can choose PDF X Change. It does everything other expensive solutions do. We are using it to add some additional information on scanned PDF files and Sign them and it does it in a simple and easy way. You can use to combine multiple files into one, creating PDF from different resources.

Incentivized

• Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
• XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
• XM Fax provided onsite sales support for sales and technical training.

Incentivized

• Easy to edit PDFs.
• Easy to add headers and text boxes.
• Fast, no lags.

Incentivized

• Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.

• There have been a couple of instances where I struggled to locate a feature that I thought was missing. A quick reply from support staff usually help me find and understand the feature better.

It's easy to use, making it very efficient for us as we do not have to train additional people on how to use this software. It opens up documents quickly and saves quickly as well. Overall the usability is not an issue for us at all. It is also extremely easy to integrate it with other PDF programs.

Incentivized

Performance wise, PDF Xchange Viewer and Editor is flawless. It runs fast, and I haven't experienced any immediately crashing. The reports save quickly, and the document size is never an issue. It saves into a regular PDF, and we're able to open it on any other program or computer. All text boxes, features, and headers show up flawlessly on other programs.

Incentivized

The application had no issues (we did not contact support) and that's why I give a 10.

Incentivized

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.

PDF Xchange hits a sweet spot for me and my users. It is powerful, includes a full suite of creation, markup, and management tools. It is very affordable.

Bluebeam is too much that isn't print and PDF related. It is EXPENSIVE ... more than $300 per person before almost mandatory additional training.

PDF Creator is good for PDF creation. It doesn't include markup and management tools.

• I m not sure on pricing or how XMedius is pricing solutions now
• Cloud-based / vs On-Prem I think my vote always goes for on Prem
• ROI (not my field)

• Saving money on licensing
• Saving computing ressources
• Saving time on training

Incentivized