What users are saying about
30 Ratings
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Top Rated
173 Ratings
30 Ratings
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Score 6.6 out of 100

Xactly Incent

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Top Rated
173 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

OpenX

What are the best ways to integrate it with salesforce.com? What are the best ways to target our users with this tool? To segment the users?How can I integrate my ads with your adexchange-what sizes are you looking for in terms of banners, skyscrapers and so on. In this way I can plan my in house ad and those for the exchange to be the same size, to avoid duplication of work.
J C Mullally | TrustRadius Reviewer

Xactly Incent

Incent would be suited for any scenario that I can think of. We have been able to adapt Incent to all of our plan needs. Since our initial set up we have made many improvements within Incent making our processes better with each change.
Penny Hatch | TrustRadius Reviewer

Feature Rating Comparison

Ad Network Integration

OpenX
6.5
Xactly Incent
Data Transfer
OpenX
6.3
Xactly Incent
DSP integration
OpenX
6.7
Xactly Incent

Ad Campaigns

OpenX
7.0
Xactly Incent
Ad campaign creation
OpenX
6.8
Xactly Incent
Ad deployment
OpenX
6.8
Xactly Incent
Display advertising
OpenX
7.4
Xactly Incent
Ad display and retargeting segmentation
OpenX
6.7
Xactly Incent
Sequence targeting
OpenX
7.4
Xactly Incent

Ad Reporting & Analytics

OpenX
6.7
Xactly Incent
Ad dashboards
OpenX
6.1
Xactly Incent
Ad performance reports
OpenX
6.2
Xactly Incent
Ad conversion tracking
OpenX
6.0
Xactly Incent
Ad attribution reporting
OpenX
7.0
Xactly Incent
Cross-channel ad management
OpenX
7.3
Xactly Incent
Ad forecasting and optimization
OpenX
7.4
Xactly Incent

Pros

OpenX

  • OpenX is a system that was designed to scale as is evident in some key design decisions found throughout the platform. The multi-server setup that was chosen at Mail.com allowed for a distributed server architecture which separated the front end web delivery nodes from the backend MySQL Database master which replicated data back to each front end delivery node mysql slave. This eased the ability to horizontally scale as needed due to the ingenious separation of the ad impressions data tables on the delivery nodes which were being collected locally on each ad impression and then processed periodically back to to the master database which replicated the aggregated statistics back to the delivery nodes. The ability to load balance across the front end web delivery nodes, add caching at many different layers, utilize a CDN for the static ad images, implement PHP accelerators, and hit memcached instead of the MySQL master made the OpenX platform a service that was very resilient to failures.
  • The ability to optimize the platform is also something that OpenX does very well. This is evident in many of the config key parameters available. In addition to OpenX specific tunable's, optimizations can be made at many different levels in which the system sits. These include hardware and operating system level optimizations, tcp and networking stack optimizations, web server/php-cgi configurations, and database (MySQL InnoDB) tunable's. There are many different optimization knobs that can be tuned to help scale the application for the best performance possible
  • The documentation was simple, to the point, and well written which led to an easy initial implementation and roll out of a multi-server setup. The installation and upgrade procedures were straight forward even for the complexities of the multi-server setup. I also found the OpenX team to be accessible and even got a chance to meet some of the team at their Up Close and Personal events at Cal Tech in Pasadena. Core developers were on hand to answer technical questions and also made themselves available to us via email and irq channels.
  • The open nature of the OpenX platform allows for flexibility in the choice of web serving platform to use (Apache, nginx, Lighttpd) and also the database management systems (MySQL, PostGreSQL)
Michael Grazziani | TrustRadius Reviewer

Xactly Incent

  • Xactly provides a high level of transparency between sales compensation administrators, Sales Operations, sales reps, and sales management.
  • Managing multiple types of pay plans across multiple business units requires a sales comp solution that is highly flexible and customizable. No matter how unique a commission calculation is or how frequently the calculation is "tweaked", I feel that I have the right solution to make the needed changes on the fly to accommodate our business needs.
  • Xactly Incent has given us the right solution to accommodate our business as it has grown through development, acquisitions, and restructuring. Calculation accuracy and reporting through custom reporting allows our sales compensation team to be a valuable partner with our internal management, Sales Operations, and Finance/Accounting teams.
Matthew Greve, MBA | TrustRadius Reviewer

Cons

OpenX

  • Propagation could be improved; ad units that need to go live immediately could take up to 45 minutes to propagate.
  • Over-complexity can be confusing. There are multiple tiers before assigning ad units per order and it seems unnecessary.
  • Real-time reporting or a status dashboard would be great.
Anonymous | TrustRadius Reviewer

Xactly Incent

  • There are some rather obvious things that seem to be overlooked-- for example, when you perform a search of records there isn't a "back to search results" functionality once you drill down into the records. If you want to go back to the list of search results after drilling down, you have to run an entirely new search.
  • The reps complain that they have to download Adobe Flash, which Xactly uses. That's pretty outdated software. Would be nice if it wasn't required.
Katelyn Hurley | TrustRadius Reviewer

Likelihood to Renew

OpenX

OpenX 7.0
Based on 10 answers
I no longer work at the company where I was using OpenX, but if I were then I'd certainly stay aboard. Frankly, there are a lot of sunk costs involved with building all of the infrastructure we had put in place, the system was working very well even if reporting was a hassle, and our team was trained on it. Also, I'm not aware of another product that does everything else we'd need it to.
Avery Alix | TrustRadius Reviewer

Xactly Incent

Xactly Incent 7.9
Based on 30 answers
Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
Jesse Duncan | TrustRadius Reviewer

Usability

OpenX

OpenX 9.0
Based on 1 answer
I was given the system to use as part of setting up a whole new site from scratch in less than 2 months, with a large number of specialty hub pages to run ads on and lots of content I needed to run disease specific ads on. The system was easy for me to learn on the fly in a very compressed time frame. I would have loved more chance to really dig in under the hood to see all that it could do, but given how fast I had to work, I got everything up and running and looking great. And I did it ahead of my launch deadline too. My only reservation might be for people who are not as patient as I am in picking things up, or as hands on. Customer service was great if I needed them, and a quick start guide with the essentials would be ideal for those people.
J C Mullally | TrustRadius Reviewer

Xactly Incent

Xactly Incent 6.6
Based on 8 answers
Xactly like any software has a learning curve but lots of resources are available to help get you up and running
Renae Clary | TrustRadius Reviewer

Reliability and Availability

OpenX

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.4
Based on 3 answers
Xactly Incent is always available except for the time when it is going under regular maintenance/enhancements, which happens once a month. And Xactly Team lets us know in advance when this happens.
Prashant Gupta | TrustRadius Reviewer

Performance

OpenX

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.5
Based on 4 answers
Xactly Incent's performance is great. I have not seen any delay in page load.
Prashant Gupta | TrustRadius Reviewer

Support Rating

OpenX

OpenX 10.0
Based on 1 answer
They went above and beyond without ever asking for additional money and we met our launch date and immediately started to meet and even surpass our business goals. Nothing was too much trouble, which really stood out compared to other companies I had and was at that time also working with. Customer service can really make or break any business; if i expect my staff to give good customer service, I expect to get it too, and Open X gave it.
J C Mullally | TrustRadius Reviewer

Xactly Incent

Xactly Incent 6.1
Based on 8 answers
Most of the time, support does not have an ideal solution. I have had to contact my account rep to escalate issue.
Randall Lee | TrustRadius Reviewer

In-Person Training

OpenX

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.2
Based on 3 answers
Standard by the book - follow the guideIt's a little hard to take this back to reality
Helen Rendos | TrustRadius Reviewer

Online Training

OpenX

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.5
Based on 4 answers
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
Christina Kouchalakos Eftimiou | TrustRadius Reviewer

Implementation Rating

OpenX

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 6.1
Based on 5 answers
Be more involved in rule creating and understand how each and every component is designed. This will help in the long run when you need to make plan changes
Helen Rendos | TrustRadius Reviewer

Alternatives Considered

OpenX

OpenX is less focused than MoPub and it has a bigger reach as it is not limited to the mobile app. Unlike MoPub that focuses on performance, OpenX comes from the branding world and is pushing into CTV and other areas of the industry more catered to traditional media agencies and not pure ad tech players.
Gabriela Band | TrustRadius Reviewer

Xactly Incent

Xactly has the best integration with SFDC. We are completely immersed in SFDC, so this was very high on the list of needs. The User Interface was also a feature that tipped the scales in favor of Xactly. Although the other platforms we researched had certain components that might have worked a little better than the similar functionality in Xactly, you have to look at the overall product. And for the money, Xactly delivers in every way we needed.
Steve Benson | TrustRadius Reviewer

Scalability

OpenX

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 7.9
Based on 4 answers
Xactly Incent can handle large amount of data for a whole year, however, it does take time to process it.
Prashant Gupta | TrustRadius Reviewer

Return on Investment

OpenX

  • OpenX made it easy to manage online advertising. At the time I used the product I was the lead developer in charge of implementing the solution but quickly was put into the role of managing the traffic and training other users. It was really easy for a technical user to become a traffic manager. Getting other users trained and up to speed was very efficient.
Torin Gilkey | TrustRadius Reviewer

Xactly Incent

  • Incent has allowed me to process commissions on my own until we reached about 250 sales reps (~20 plan variations). I would not have been able to do the amount of work that I do by myself without a tool that automated a large part of the processes. I only recently hired someone to work with me and feel we could handle hundreds more between the two of us. I would not be as comfortable saying that otherwise.
  • Xactly gave us a platform that allowed our audits to go a lot more smoothly. There was less searching for various documents, and more up front answers which allowed us to spend less time working with auditors and more time processing commissions.
  • Sales reps spend less time figuring out their commissions and more time selling.
Robert R. Walters | TrustRadius Reviewer

Pricing Details

OpenX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xactly Incent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

OpenX
7.1
Xactly Incent
8.5

Likelihood to Renew

OpenX
7.0
Xactly Incent
7.9

Usability

OpenX
9.0
Xactly Incent
6.6

Reliability and Availability

OpenX
Xactly Incent
8.4

Performance

OpenX
Xactly Incent
8.5

Support Rating

OpenX
10.0
Xactly Incent
6.1

In-Person Training

OpenX
Xactly Incent
8.2

Online Training

OpenX
Xactly Incent
8.5

Implementation Rating

OpenX
Xactly Incent
6.1

Scalability

OpenX
Xactly Incent
7.9

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