Opinion Stage vs. Verint Voice of the Customer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Opinion Stage
Score 10.0 out of 10
N/A
Opinion Stage is an interactive content creation service used by, publishers, bloggers & agencies. According to the vendor, over 100,000 content creators have created polls, quizzes, surveys, slideshows, forms, lists, and interactive articles using Opinion Stage. Opinion Stage content is used by customers to drive engagement, increase traffic, gather qualified leads, generate revenue, and extract actionable insights.N/A
Verint Voice of the Customer
Score 7.8 out of 10
N/A
Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.N/A
Pricing
Opinion StageVerint Voice of the Customer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Opinion StageVerint Voice of the Customer
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Opinion StageVerint Voice of the Customer
Top Pros
Top Cons
Features
Opinion StageVerint Voice of the Customer
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Opinion Stage
9.3
1 Ratings
18% above category average
Verint Voice of the Customer
-
Ratings
Survey templates9.01 Ratings00 Ratings
Themes10.01 Ratings00 Ratings
Custom logo/branding9.01 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Opinion Stage
9.5
1 Ratings
10% above category average
Verint Voice of the Customer
-
Ratings
Changes to live survey9.01 Ratings00 Ratings
Multiple question types10.01 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Opinion Stage
10.0
1 Ratings
19% above category average
Verint Voice of the Customer
-
Ratings
Response tracking10.01 Ratings00 Ratings
Data export10.01 Ratings00 Ratings
Standard reports10.01 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Opinion Stage
10.0
1 Ratings
18% above category average
Verint Voice of the Customer
-
Ratings
Compliance10.01 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Opinion Stage
9.0
1 Ratings
11% above category average
Verint Voice of the Customer
-
Ratings
Respondent restrictions9.01 Ratings00 Ratings
Best Alternatives
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Score 9.7 out of 10
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Score 8.9 out of 10
Medium-sized Companies
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Score 6.8 out of 10
CustomerSuccessBox
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Score 9.5 out of 10
Enterprises
PG Forsta HX Platform
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Score 9.0 out of 10
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Score 9.4 out of 10
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User Ratings
Opinion StageVerint Voice of the Customer
Likelihood to Recommend
10.0
(1 ratings)
8.5
(8 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(2 ratings)
Usability
-
(0 ratings)
8.6
(3 ratings)
Support Rating
-
(0 ratings)
9.1
(3 ratings)
User Testimonials
Opinion StageVerint Voice of the Customer
Likelihood to Recommend
Opinion Stage
Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
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Verint
Verint is very well suited for the corporate enterprise market as it has sufficient granular permission controls, feature rich and scalable. Their pricing model is also very cost effective as it doesn't punish you for being successful (getting lots of submissions or responses). If you are considering Verint, you should ask very specific questions for functionality to make sure it is covered.
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Pros
Opinion Stage
  • Great customer service.
  • Great technology.
  • Great product.
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Verint
  • Flexible for making changes to survey questions, layout, and text
  • Great tracking of customer responses as well as ease of integrating Google Analytics for additional tracking
  • Support team was very knowledgeable and responses to requests
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Cons
Opinion Stage
  • Better communication when sending out your invoice.
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Verint
  • Does simple very well, but complicated not as well. It is NOT a survey system.
  • Some of the reports are still a bit old for display, but new features have been released recently giving more options.
  • Standard deployment templates may be a bit limited for customization, or you need to go to fully customized and do the development yourself.
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Likelihood to Renew
Opinion Stage
No answers on this topic
Verint
The cost versus product is a good value, so it all depends on the customer's needs/wants, and of course, budget
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Usability
Opinion Stage
No answers on this topic
Verint
Overall usability is easy and while I have been using it for years and used to it, new users seem to be able to create surveys without any training or hand holding. Simply create a login and they can figure it out themselves quickly because of the intuitive nature of the layout. Verint could use to improve or update the user interface as it seems very dated visually.
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Support Rating
Opinion Stage
No answers on this topic
Verint
Every support contact I have had, be it by email, live chat or phone, I have had my issue resolved very quickly, efficiently and professionally by a knowledgeable and well trained support team member. Having worked in technical support many years ago myself, I can appreciate the level of service and quality of support offered by Verint. I would, without hesitation, say that Verint offers one of the best support experiences out there.
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Alternatives Considered
Opinion Stage
Opinion Stage blows them all away!
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Verint
ForeSee offers data that is complimentary to Domo. ForeSee wins on ease of use, simple navigation and practical data from the consumer! ForeSee could be deadly when paired with Domo. The ability to pair sales with customer engagement visually is a valuable tool. ForeSee has the visual modeling down and can handle multiple data sets.
Read full review
Return on Investment
Opinion Stage
  • Helped us develop our honeymoon project so that we could keep moving forward.
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Verint
  • Provides real-time voice of the customer feedback
  • Integration with other analytics platforms is a plus but can be cumbersome to set up
  • Initial setup can be problematic
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ScreenShots

Opinion Stage Screenshots

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