What users are saying about
1 Ratings
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Score 8 out of 100
3 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Opsani

Opsani works perfectly for use cases where rapid growth in both a user base and the range of cloud products has to be tuned for optimum performance, efficiency, and customer experience. It is a great addition for your existing CI/CD toolkit allowing to securely test the performance while automatically deploying optimal configurations.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

Some teams get excited when looking at ITSI service models and envision modeling the entire infrastructure. What gets lost in translation is breaking it down to services, and also ITSI is not a replacement for an APM solution. So using a proper APM solution to drive quick insights into specific transactions, then feeding that data to Splunk/ITSI is a better bet.
Mike McGrail | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Opsani
8.3
Splunk IT Service Intelligence (ITSI)
Application monitoring
Opsani
9.0
Splunk IT Service Intelligence (ITSI)
Database monitoring
Opsani
9.0
Splunk IT Service Intelligence (ITSI)
Threshold alerts
Opsani
8.0
Splunk IT Service Intelligence (ITSI)
Predictive capabilities
Opsani
10.0
Splunk IT Service Intelligence (ITSI)
Application performance management console
Opsani
7.0
Splunk IT Service Intelligence (ITSI)
Collaboration tools
Opsani
8.0
Splunk IT Service Intelligence (ITSI)
Out-of-the box templates to monitor applications
Opsani
8.0
Splunk IT Service Intelligence (ITSI)
Application dependency mapping and thresholding
Opsani
9.0
Splunk IT Service Intelligence (ITSI)
Virtualization monitoring
Opsani
8.0
Splunk IT Service Intelligence (ITSI)
Server availability and performance monitoring
Opsani
10.0
Splunk IT Service Intelligence (ITSI)
Server usage monitoring and capacity forecasting
Opsani
8.0
Splunk IT Service Intelligence (ITSI)
IT Asset Discovery
Opsani
6.0
Splunk IT Service Intelligence (ITSI)

Pros

Opsani

  • It allows to optimize our entire micro-services architecture.
  • Easily integrates with AWS and Azure.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Detecting outliers
  • Detecting abnormal behavior
ShuYun Du | TrustRadius Reviewer

Cons

Opsani

  • Plugin available for Jenkins server could be more user-friendly.
  • Optimization in response to environmental changes is a bit sluggish.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Multiple ways to ingest the same data can be confusing (events vs. metrics).
  • Glass tables can be a conflicting priority against normal Splunk dashboards.
  • Proper setup for alerting requires content packs that could be included with the product directly.
  • A separate license for ITSI on top of Splunk may make purchasing decisions difficult to justify.
Mike McGrail | TrustRadius Reviewer

Likelihood to Renew

Opsani

No score
No answers yet
No answers on this topic

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) 9.1
Based on 1 answer
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
Mike McGrail | TrustRadius Reviewer

Support Rating

Opsani

Opsani 9.0
Based on 1 answer
We are very happy with the support provided by Opsani, however we were lucky not to encounter any major issues, which all-in-all is a very good thing. The overall experience is that the response was fast and accurate. Their support ticketing system is user friendly and easily understandable for newcomers.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) 8.3
Based on 3 answers
I like Splunk IT Service Intelligence in general. However, the Splunk IT Service Intelligence license is a bit complicated and not very straight forward.
ShuYun Du | TrustRadius Reviewer

Alternatives Considered

Opsani

The main difference is the fact that apart from watching performance metrics and then providing feedback for administrators, Opsani adjusts the parameters to improve the cloud solution performance in real-time, based on unique AI algorithms input taken from application behavior. It allows optimizing not just by simply trying to find the best price, but by calibrating the cloud application configuration.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

I have not used any other product like Splunk IT Service Intelligence. The Splunk IT Service Intelligence can be applied across all the information you have in your Splunk environment. You can correlate the events with Splunk IT Service Intelligence and use it as an APM tool or business service analysis or fraud investigation.
ShuYun Du | TrustRadius Reviewer

Return on Investment

Opsani

  • Our prediction is that it allows to achieve efficiency increase up to 60%.
  • Cost reduction in our case is up to 30%.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Eliminated >$500,000 in other software licensing.
  • Expected to be able to sunset additional point solution tools in favor of using ITSI.
  • Outage triage time is already being reduced, even while still instrumenting the product.
Mike McGrail | TrustRadius Reviewer

Pricing Details

Opsani

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk IT Service Intelligence (ITSI)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Opsani
8.0
Splunk IT Service Intelligence (ITSI)
8.1

Likelihood to Renew

Opsani
Splunk IT Service Intelligence (ITSI)
9.1

Support Rating

Opsani
9.0
Splunk IT Service Intelligence (ITSI)
8.3

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