HP BTODiscontinued vs. OpsGenie

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HP BTODiscontinued
Score 4.0 out of 10
N/A
HP BTO (formerly OpenView) was a system and network monitoring tool from Hewlett-Packard, and is now End of Life (EOL).N/A
OpsGenie
Score 8.6 out of 10
N/A
OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
$0
up to 5 users
Pricing
HP BTODiscontinuedOpsGenie
Editions & Modules
No answers on this topic
Free
$0.00
up to 5 users
Essentials
$9.00
per user/per month
Standard
$19.00
per user/per month
Enterprise
$29.00
per user/per month
Offerings
Pricing Offerings
HP BTODiscontinuedOpsGenie
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
HP BTODiscontinuedOpsGenie
Top Pros
Top Cons
Best Alternatives
HP BTODiscontinuedOpsGenie
Small Businesses
Atera
Atera
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HP BTODiscontinuedOpsGenie
Likelihood to Recommend
8.0
(1 ratings)
8.5
(17 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
HP BTODiscontinuedOpsGenie
Likelihood to Recommend
Hewlett Packard Enterprise
HP Openview really helped us when we migrated our old SAP Data from IBM Platform to OpenText.
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Atlassian
Well suited for cases where you just need to alert relevant team members when alerts and incidents come in and make sure that nothing falls through the cracks. Generally OpsGenie just forwards the alerts it receives and allows you to schedule team members to be on-call. It's good for that simple use case and extra helpful if you have Jira or Atlassian Open DevOps since it has nice integrations with those platforms and you can easily monitor ticket progress. If you don't have those, it would be good to check and see if they integrate with whatever you use to track tickets or bugs. The dashboarding and analytics are relatively basic so if you're looking for extensive and highly customizable analytics, this might not be the right solution.
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Pros
Hewlett Packard Enterprise
  • SAP Batch Job monitoring.
  • File Systems
  • Database Montioring
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Atlassian
  • Notifying through all the possible way like sms,mail and call.
  • Ita shows the activity log it is usefull when your paging team through the incident through that you can check who has acknowledged or not.
  • Notify the alerts to engineer as well as you can also add the description about alerts related what is it.
  • Here you can schedule for on-call engineers
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Cons
Hewlett Packard Enterprise
  • Monitoring interface should be more user friendly.
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Atlassian
  • OpsGenie New Jira design has made it difficult for those not familiar with that style.
  • OpsGenie could benefit from nested escalation flows for team schedules. Creating a product alert that uses and Tech Schedule as well as an Incident Manager Schedule that already exists would create less overhead and ease management.
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Support Rating
Hewlett Packard Enterprise
No answers on this topic
Atlassian
They are fully available at all times via chat, phone, or email and follow up thoroughly.
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Alternatives Considered
Hewlett Packard Enterprise
User friendly, easy to access and more detailed info during the monitoring.
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Atlassian
We also looked at PagerDuty but decided to go with OpsGenie as it had more features on the plan we needed compared to PagerDuty which would have required us to spend a lot more for what we felt were non-premium features. Everything felt like an add-on - automation for an additional $20 a user per month seemed like a lot on top of the base plan
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Return on Investment
Hewlett Packard Enterprise
  • Biggest support in maintaining 10,000 Linux servers.
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Atlassian
  • Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
  • We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
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ScreenShots