Opsview Monitor vs. Spiceworks Help Desk
Opsview Monitor vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Opsview Monitor | N/A | Opsview Monitor is an IT infrastructure and application monitoring solution. It monitors the infrastructure, applications, and endpoints of a network, and supports add-ons for automation and data exporting. Opsview also offers a free version of Monitor. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Opsview Monitor | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Opsview Monitor | Spiceworks Help Desk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Opsview Monitor | Spiceworks Help Desk | |
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Small Businesses | Auvik Score 8.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | IBM Instana Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | IBM Instana Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Opsview Monitor | Spiceworks Help Desk | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Opsview Monitor | Spiceworks Help Desk | |
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Likelihood to Recommend | Opsview | Spiceworks Ziff Davis |
Pros | Opsview | Spiceworks Ziff Davis |
Cons | Opsview | Spiceworks Ziff Davis |
Likelihood to Renew | Opsview No answers on this topic | Spiceworks Ziff Davis |
Usability | Opsview No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Opsview No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Opsview No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Opsview No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Opsview | Spiceworks Ziff Davis |
Return on Investment | Opsview | Spiceworks Ziff Davis |
ScreenShots | Opsview Monitor Screenshots |