11 Ratings
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Score 9 out of 100
3 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Opsview Monitor

If you know Nagios or Nagios-like monitoring systems, OpsView will be really easy for you to learn and manage. Migrations process will be relatively easy. You're getting great U/I that will speed up adding new objects to the system and present data in a clear, organized way. In addition it's easy to create dedicated dashboards for your clients.
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

Some teams get excited when looking at ITSI service models and envision modeling the entire infrastructure. What gets lost in translation is breaking it down to services, and also ITSI is not a replacement for an APM solution. So using a proper APM solution to drive quick insights into specific transactions, then feeding that data to Splunk/ITSI is a better bet.
Mike McGrail | TrustRadius Reviewer

Pros

Opsview Monitor

  • Easily extensible. We write many of our own monitoring plugins for Opsview and use open source Nagios community plugins as well
  • Quick to deploy. Don't need to worry about all of the dependencies that you need to with something like Nagios
  • It just works. Most of the housekeeping tasks are completely automated
  • Nice visualizations and dashboards
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Detecting outliers
  • Detecting abnormal behavior
ShuYun Du | TrustRadius Reviewer

Cons

Opsview Monitor

  • pricey
  • build in cloud monitoring packs need to be improved
  • smb version is missing some powerfull features
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Multiple ways to ingest the same data can be confusing (events vs. metrics).
  • Glass tables can be a conflicting priority against normal Splunk dashboards.
  • Proper setup for alerting requires content packs that could be included with the product directly.
  • A separate license for ITSI on top of Splunk may make purchasing decisions difficult to justify.
Mike McGrail | TrustRadius Reviewer

Likelihood to Renew

Opsview Monitor

No score
No answers yet
No answers on this topic

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) 9.1
Based on 1 answer
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
Mike McGrail | TrustRadius Reviewer

Support Rating

Opsview Monitor

No score
No answers yet
No answers on this topic

Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) 8.3
Based on 3 answers
I like Splunk IT Service Intelligence in general. However, the Splunk IT Service Intelligence license is a bit complicated and not very straight forward.
ShuYun Du | TrustRadius Reviewer

Alternatives Considered

Opsview Monitor

Nagios and Zabbix - Opsview is much easier to setup and operate than both of them.SolarWinds Orion - Opsview is much more economical
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

I have not used any other product like Splunk IT Service Intelligence. The Splunk IT Service Intelligence can be applied across all the information you have in your Splunk environment. You can correlate the events with Splunk IT Service Intelligence and use it as an APM tool or business service analysis or fraud investigation.
ShuYun Du | TrustRadius Reviewer

Return on Investment

Opsview Monitor

  • helps to discover and remediate infrastructure problems quickly
  • helps to present SLA diagrams for clients
  • speeds up deployment proces for new solutions
Anonymous | TrustRadius Reviewer

Splunk IT Service Intelligence (ITSI)

  • Eliminated >$500,000 in other software licensing.
  • Expected to be able to sunset additional point solution tools in favor of using ITSI.
  • Outage triage time is already being reduced, even while still instrumenting the product.
Mike McGrail | TrustRadius Reviewer

Screenshots

Splunk IT Service Intelligence (ITSI)

Pricing Details

Opsview Monitor

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Splunk IT Service Intelligence (ITSI)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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