Optimum Solutions HRIS (discontinued) vs. Papaya Global

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required. We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.

Incentivized

If you need to hire workers abroad and expend your workforce with minimum hustle and bureaucracy, then Papaya Global is the way to go. It is well suited for:

• Payroll automation.
• Reduce payroll costs with a flat fee solution.
• Stay compliant with GDPR compliant solution.

• The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
• Tax updates come quickly and are easily applied. This is especially welcome at year end.
• The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.

• Manage our entire payroll process through a single point of contact.
• SaaS platform which lets us examine and evaluate our workers in a glance, 24/7/365.
• The BI platform which helps us uncover trends and insights based on our payroll.

• When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.

Incentivized

• Non so far, we really like it and impressed.

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.

Incentivized

• More accurate payroll processing
• More accurate tax payments and reporting

• We were able to reduce our payroll costs thanks to the flat fee structure the company offers.
• Using the BI platform, we found out our payroll had many deficiencies and have optimized it to reduce our monthly costs.