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Top Rated
20 Ratings
9 Ratings
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Score 5.1 out of 100

Paypro Workforce Management

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Top Rated
20 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett | TrustRadius Reviewer

Paypro Workforce Management

Workforce has helped us to better track injuries (including OSHA data and Workers Comp situations), motor vehicle accidents, and other disciplinary incidents. For us, keeping track of these situations pre-Workforce was done using paper/folders, and sometimes creating individual folders to store documents on someone's computer. This system has helped us take better control of several HR-related issues that used to be very cumbersome to handle.
Jack Harder | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Optimum Solutions HRIS
7.5
Paypro Workforce Management
Pay calculation
Optimum Solutions HRIS
9.1
Paypro Workforce Management
Benefit plan administration
Optimum Solutions HRIS
5.5
Paypro Workforce Management
Direct deposit files
Optimum Solutions HRIS
9.1
Paypro Workforce Management
Salary revision and increment management
Optimum Solutions HRIS
6.4
Paypro Workforce Management

Pros

Optimum Solutions HRIS

  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

  • All-in-one: I feel like Paypro is capable of doing almost anything you'd like.
  • Customer Service: They ease you into using the product in digestible phases, and are such a helpful team every time I call.
  • Customizable Reports: For me, I use it often because I can quickly manipulate employee lists, add or narrow down data, and get a list that helps me with whatever project I'm working on.
  • EDI feeds for benefits: It's wonderful that just by adding a benefit to an employee's profile in Paypro, the insurance company then adds the employee. It's a great time saver.
Anonymous | TrustRadius Reviewer

Cons

Optimum Solutions HRIS

  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 2 answers
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
Jack Harder | TrustRadius Reviewer

Usability

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 2 answers
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
Jack Harder | TrustRadius Reviewer

Support Rating

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Paypro Workforce Management

Paypro Workforce Management 9.9
Based on 22 answers
Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
Joseph Plower | TrustRadius Reviewer

Implementation Rating

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 2 answers
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
Guy Smalling | TrustRadius Reviewer

Alternatives Considered

Optimum Solutions HRIS

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett | TrustRadius Reviewer

Paypro Workforce Management

We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
Andrea Spina | TrustRadius Reviewer

Return on Investment

Optimum Solutions HRIS

  • More accurate payroll processing
  • More accurate tax payments and reporting
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

  • Reporting has allowed us to view timesheets status in real-time. This enables us to be able to track missing and unapproved timesheets which is critical to us processing payroll in a timely manner.
  • Since timesheet reporting is quicker and accurate we were able to move our payroll processing up by a day. Doing so allows us to generate our client billing a day earlier which in turn means invoices are going out sooner and being paid quicker.
Joseph Plower | TrustRadius Reviewer

Screenshots

Optimum Solutions HRIS

Paypro Workforce Management

Pricing Details

Optimum Solutions HRIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Paypro Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Optimum Solutions HRIS
10.0
Paypro Workforce Management
9.2

Likelihood to Renew

Optimum Solutions HRIS
Paypro Workforce Management
10.0

Usability

Optimum Solutions HRIS
Paypro Workforce Management
10.0

Support Rating

Optimum Solutions HRIS
Paypro Workforce Management
9.9

Implementation Rating

Optimum Solutions HRIS
Paypro Workforce Management
10.0

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