What users are saying about
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Top Rated
906 Ratings
9 Ratings
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Score 5.1 out of 100

UltiPro

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Top Rated
906 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett | TrustRadius Reviewer

UltiPro

Day to day payroll support is phenomenal. We also have a great CRM, Jay S., who always has our back, understands our account, and helps escalate appropriately and quickly. Many of the applications are bolt-ons and the cohesiveness of the overall product isn't there. Each system has a different look, different feel, different support team, etc. Reporting is also another pain point. Unless you are a professional report writer, BI is very complicated to understand and build reports. Also, very time-consuming. A better dashboard reporting/data warehouse view would be nice. As well as a simple query tool for nontechnical individuals.
Ann Aguirre | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Optimum Solutions HRIS
7.5
UltiPro
8.4
Pay calculation
Optimum Solutions HRIS
9.1
UltiPro
8.6
Benefit plan administration
Optimum Solutions HRIS
5.5
UltiPro
8.2
Direct deposit files
Optimum Solutions HRIS
9.1
UltiPro
9.2
Salary revision and increment management
Optimum Solutions HRIS
6.4
UltiPro
8.3
Support for external payroll vendors
Optimum Solutions HRIS
UltiPro
8.0
Off-cycle/On-Demand payment
Optimum Solutions HRIS
UltiPro
8.1
Reimbursement management
Optimum Solutions HRIS
UltiPro
8.7

Human Resource Management

Optimum Solutions HRIS
UltiPro
8.2
Employee demographic data
Optimum Solutions HRIS
UltiPro
8.9
Employment history
Optimum Solutions HRIS
UltiPro
8.3
Job profiles and administration
Optimum Solutions HRIS
UltiPro
8.5
Workflow for transfers, promotions, pay raises, etc.
Optimum Solutions HRIS
UltiPro
8.3
Organizational charting
Optimum Solutions HRIS
UltiPro
7.4
Organization and location management
Optimum Solutions HRIS
UltiPro
8.3
Compliance data (COBRA, OSHA, etc.)
Optimum Solutions HRIS
UltiPro
7.8

Leave and Attendance Management

Optimum Solutions HRIS
UltiPro
7.6
Approval workflow
Optimum Solutions HRIS
UltiPro
7.8
Balance details
Optimum Solutions HRIS
UltiPro
7.6
Annual carry-forward and encashment
Optimum Solutions HRIS
UltiPro
7.3

Employee Self Service

Optimum Solutions HRIS
UltiPro
8.6
View and generate pay and benefit information
Optimum Solutions HRIS
UltiPro
9.0
Update personal information
Optimum Solutions HRIS
UltiPro
9.1
View company policy documentation
Optimum Solutions HRIS
UltiPro
8.3
Employee recognition
Optimum Solutions HRIS
UltiPro
7.8
View job history
Optimum Solutions HRIS
UltiPro
8.7

Asset Management

Optimum Solutions HRIS
UltiPro
7.0
Tracking of all physical assets
Optimum Solutions HRIS
UltiPro
7.0

HR Reporting

Optimum Solutions HRIS
UltiPro
7.7
Report builder
Optimum Solutions HRIS
UltiPro
7.9
Pre-built reports
Optimum Solutions HRIS
UltiPro
7.8
Ability to combine HR data with external data
Optimum Solutions HRIS
UltiPro
7.3

Onboarding

Optimum Solutions HRIS
UltiPro
8.5
New hire portal
Optimum Solutions HRIS
UltiPro
8.6
Manager tracking tools
Optimum Solutions HRIS
UltiPro
8.4

Performance and Goals

Optimum Solutions HRIS
UltiPro
7.6
Corporate goal setting
Optimum Solutions HRIS
UltiPro
7.6
Individual goal setting
Optimum Solutions HRIS
UltiPro
7.8
Line-of sight-visibility
Optimum Solutions HRIS
UltiPro
7.3
Performance tracking
Optimum Solutions HRIS
UltiPro
7.8

Performance Management

Optimum Solutions HRIS
UltiPro
7.7
Performance plans
Optimum Solutions HRIS
UltiPro
7.6
Performance improvement plans
Optimum Solutions HRIS
UltiPro
7.5
Review status tracking
Optimum Solutions HRIS
UltiPro
8.0
Review reminders
Optimum Solutions HRIS
UltiPro
7.6
Multiple review frequency
Optimum Solutions HRIS
UltiPro
7.8

Succession Planning

Optimum Solutions HRIS
UltiPro
7.3
Create succession plans/pools
Optimum Solutions HRIS
UltiPro
7.1
Candidate ranking
Optimum Solutions HRIS
UltiPro
7.5
Candidate search
Optimum Solutions HRIS
UltiPro
7.6
Candidate development
Optimum Solutions HRIS
UltiPro
7.1

Recruiting / ATS

Optimum Solutions HRIS
UltiPro
7.9
Job Requisition Management
Optimum Solutions HRIS
UltiPro
8.0
Company Website Posting
Optimum Solutions HRIS
UltiPro
8.4
Publish to Social Media
Optimum Solutions HRIS
UltiPro
7.9
Job Search Site Posting
Optimum Solutions HRIS
UltiPro
7.9
Duplicate Candidate Prevention
Optimum Solutions HRIS
UltiPro
7.0
Applicant Tracking
Optimum Solutions HRIS
UltiPro
8.1
Notifications and Alerts
Optimum Solutions HRIS
UltiPro
7.6

Pros

Optimum Solutions HRIS

  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
Anonymous | TrustRadius Reviewer

UltiPro

  • Business Intelligence reporting: it allows for point in time and can report on all data fields within the database.
  • Salary Planning: this has allowed us to take a completely manual process with excel spreadsheets and make it an online process with approvals and workflows. Once approved the data automatically flows over to the employee's HR record. This has saved a lot of time for the managers, Human Resources, and Payroll.
  • On boarding: we have taken a paper process and made it completely paperless.
  • Configurable: the ability to create our own fields for data specific to us, and place those fields on current screens for updating and reporting.
Tracy Ratcliffe | TrustRadius Reviewer

Cons

Optimum Solutions HRIS

  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
Anonymous | TrustRadius Reviewer

UltiPro

  • With the training feature, you can get to it from the main UltiPro login, but you can't get back to the main screen in UltiPro from the training menu. It's a one way link.
  • Setting up security access is very individual. This can be good so that you can define what each user actually needs, but it is tedious so that you can't just assign a pre-defined set of rules for a role and assign it to a list of individuals wholesale.
  • The benefits administration feature would be better if it would total up your costs for you as you chose your benefits from the available lists. You don't get a total until the end, which isn't ideal.
Mallori Barg | TrustRadius Reviewer

Likelihood to Renew

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.8
Based on 177 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.5
Based on 103 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.2
Based on 60 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.4
Based on 159 answers
UltiPro, for the most part, seems to run pretty well, but there are times when it slows down. Simply logging out and back in will fix this problem, but it can be annoying. This seems to happen when I am going through a lot of different pages pretty quickly for a long period of time.
Adam Jolley | TrustRadius Reviewer

Support Rating

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 7.9
Based on 319 answers
My favorite part of the support is that here is a rapid response number that we can call if we have a payroll related issue and will be able to speak to a real person to get our issue addressed.
Bonnie Downey | TrustRadius Reviewer

In-Person Training

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 81 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.6
Based on 179 answers
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Robert W. Staples, III., P.E. | TrustRadius Reviewer

Implementation Rating

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.7
Based on 72 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Optimum Solutions HRIS

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett | TrustRadius Reviewer

UltiPro

Payroll is key for me, and UltiPro has that sewn up as far as efficiency and accuracy. I wouldn't consider anyone else at this point and I will never go back to mainframe processing again.
Michelle Ober | TrustRadius Reviewer

Scalability

Optimum Solutions HRIS

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 78 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Optimum Solutions HRIS

  • More accurate payroll processing
  • More accurate tax payments and reporting
Anonymous | TrustRadius Reviewer

UltiPro

No answers on this topic

Screenshots

Pricing Details

Optimum Solutions HRIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Optimum Solutions HRIS
10.0
UltiPro
8.7

Likelihood to Renew

Optimum Solutions HRIS
UltiPro
8.8

Usability

Optimum Solutions HRIS
UltiPro
8.5

Reliability and Availability

Optimum Solutions HRIS
UltiPro
9.2

Performance

Optimum Solutions HRIS
UltiPro
8.4

Support Rating

Optimum Solutions HRIS
UltiPro
7.9

In-Person Training

Optimum Solutions HRIS
UltiPro
9.0

Online Training

Optimum Solutions HRIS
UltiPro
8.6

Implementation Rating

Optimum Solutions HRIS
UltiPro
8.7

Scalability

Optimum Solutions HRIS
UltiPro
9.0

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