What users are saying about
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Top Rated
485 Ratings
421 Ratings
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Score 7.8 out of 100

SAP Crystal

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Top Rated
485 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Oracle Analytics Server

The tool is still very good considering the complexities in data that can be modified within the tool using SQL queries. It can be used with advanced coding to integrate data from non-coherent sources. The only place where it is slightly less appropriate is where there is not a crisp UI. The UI and mobile experience could be more intuitive.
Anonymous | TrustRadius Reviewer

SAP Crystal

Crystal reports is a great Business Intelligence tool for any midsize business that prefers to keep its data in-house instead of in the cloud. The learning curve for parsing data source and creating first reports could be a bit steep at the beginning, but then the cost savings are invaluable. The reports generated by Crystal are easily manipulated according to different requirements and further analyzed by the recipients.
Frank Hunt | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Oracle Analytics Server
8.7
SAP Crystal
8.0
Pixel Perfect reports
Oracle Analytics Server
7.6
SAP Crystal
8.4
Customizable dashboards
Oracle Analytics Server
9.3
SAP Crystal
7.7
Report Formatting Templates
Oracle Analytics Server
9.1
SAP Crystal
7.8

Ad-hoc Reporting

Oracle Analytics Server
8.6
SAP Crystal
7.7
Drill-down analysis
Oracle Analytics Server
9.3
SAP Crystal
7.3
Formatting capabilities
Oracle Analytics Server
8.5
SAP Crystal
8.1
Integration with R or other statistical packages
Oracle Analytics Server
8.2
SAP Crystal
7.7
Report sharing and collaboration
Oracle Analytics Server
8.5
SAP Crystal
7.8

Report Output and Scheduling

Oracle Analytics Server
8.7
SAP Crystal
8.2
Publish to Web
Oracle Analytics Server
8.1
SAP Crystal
7.9
Publish to PDF
Oracle Analytics Server
9.0
SAP Crystal
8.9
Report Versioning
Oracle Analytics Server
8.7
SAP Crystal
7.8
Report Delivery Scheduling
Oracle Analytics Server
9.5
SAP Crystal
8.3
Delivery to Remote Servers
Oracle Analytics Server
8.1
SAP Crystal
8.1

Data Discovery and Visualization

Oracle Analytics Server
8.6
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Oracle Analytics Server
8.8
SAP Crystal
7.6
Location Analytics / Geographic Visualization
Oracle Analytics Server
8.8
SAP Crystal
7.3
Predictive Analytics
Oracle Analytics Server
8.4
SAP Crystal
7.8

Access Control and Security

Oracle Analytics Server
8.9
SAP Crystal
7.9
Multi-User Support (named login)
Oracle Analytics Server
8.9
SAP Crystal
7.8
Role-Based Security Model
Oracle Analytics Server
8.8
SAP Crystal
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Oracle Analytics Server
8.8
SAP Crystal
7.8
Single Sign-On (SSO)
Oracle Analytics Server
9.0
SAP Crystal
8.0

Mobile Capabilities

Oracle Analytics Server
8.2
SAP Crystal
7.4
Responsive Design for Web Access
Oracle Analytics Server
8.9
SAP Crystal
7.7
Dedicated iOS Application
Oracle Analytics Server
7.8
SAP Crystal
6.9
Dedicated Android Application
Oracle Analytics Server
7.9
SAP Crystal
7.2
Dashboard / Report / Visualization Interactivity on Mobile
Oracle Analytics Server
8.3
SAP Crystal
7.6

Application Program Interfaces (APIs) / Embedding

Oracle Analytics Server
8.0
SAP Crystal
6.9
REST API
Oracle Analytics Server
8.1
SAP Crystal
7.4
Javascript API
Oracle Analytics Server
8.3
SAP Crystal
6.8
iFrames
Oracle Analytics Server
7.7
SAP Crystal
7.1
Java API
Oracle Analytics Server
8.0
SAP Crystal
6.6
Themeable User Interface (UI)
Oracle Analytics Server
8.1
SAP Crystal
6.9
Customizable Platform (Open Source)
Oracle Analytics Server
8.1
SAP Crystal
6.6

Pros

Oracle Analytics Server

  • Ease of development and quick turnouts as the build is easier compared to some other BI tools for both reporting developers as well as the power users. The RPD development is comparatively easier to build for star schemas and also the subject areas are easier to use by the power users.
  • Easy integration of Mobile BI interface and sharing features in the same layer.
  • Easy integration of other functionality like MapViewer. Multi database type integration is enabled which is not really a distinctive feature in market, but has been improved a lot in OBIEE now.
Vineet Rai | TrustRadius Reviewer

SAP Crystal

  • Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
  • Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
  • It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.
Rohit Narang | TrustRadius Reviewer

Cons

Oracle Analytics Server

  • Some issues that require the assistance of support at Oracle can be time-consuming and difficult to solve.
  • Upgrade from 10g to 11g has made the OBI Foundation Suite very performance intensive. Requires much better hardware support now.
  • Initial setup is not as straightforward as that of previous versions.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • The option to export to Excel is very picky about report format to get a clean export. Once you know the tricks for setting up a report for this export, it's not hard to do, but it can be very tedious if the report has a lot of elements. This is the way it's been for years and SAP has indicated that it's not something that's going to be changed.
  • Crystal requires that a user knows how the data they're reporting on is configured in the database - it's not really suited for a "casual" user, but for someone with at least some technical skills in relation to databases. This is not something that can or should necessarily be changed, but it is something that potential users need to be aware of.
  • Other than new types of database connections, SAP has indicated that they will not be upgrading any functionality in "classic" Crystal. They instead have chosen to focus on upgrades to Crystal for Enterprise. The problem with that is that it requires the SAP BI Platform - either SAP BusinessObjects or SAP Crystal Reports Server.
  • One of the major things that's not being upgraded is the Charting libraries, which were last updated in the early 2000's, before SAP purchased Crystal. So, Crystal doesn't have newer chart types available.
Dell Stinnett-Christy | TrustRadius Reviewer

Likelihood to Renew

Oracle Analytics Server

Oracle Analytics Server 8.3
Based on 7 answers
Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
Satyendra Yenugula | TrustRadius Reviewer

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
I have made my career off Crystal Reports. Business Intelligence is a niche area of Information Technology that combines technical knowledge and an understanding of how a company uses information. Crystal Reports is the most solid, flexible and reliable business intelligence tool I have worked with, allowing me to work on projects in a variety of markets and industries, from the financial to educational, to telecommunications to governmental. Understanding how to use Crystal Reports as part of a Business Intelligence career gives you the tools you need to better connect businesses to their data, deliver quality and productive solutions, and allow you the report developer to build the experience and skills to build a reputable career in the high demand world of Business Intelligence Reporting.
David Deitch | TrustRadius Reviewer

Usability

Oracle Analytics Server

Oracle Analytics Server 8.0
Based on 1 answer
For me or a staff memeber that uses it frequently, its usability is sufficient. However newbies could have a few issues but find their workflow
Daniel J. Lewis | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.1
Based on 22 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss | TrustRadius Reviewer

Support Rating

Oracle Analytics Server

Oracle Analytics Server 9.0
Based on 4 answers
It's fast, efficient and easy to work with. Scheduling could help when planning out a day however overall it's a big plus when rolling out and supporting Oracle.
Daniel J. Lewis | TrustRadius Reviewer

SAP Crystal

SAP Crystal 3.9
Based on 15 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

In-Person Training

Oracle Analytics Server

Oracle Analytics Server 9.0
Based on 1 answer
Oracle University offers very in-depth training.
Tom Jaskula | TrustRadius Reviewer

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Oracle Analytics Server

Oracle Analytics Server 8.0
Based on 4 answers
A properly implemented Endeca solution performs extremely well on the largest of datasets and it positions your organization to immediately achieve your ROI.
Tom Jaskula | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.8
Based on 14 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

Oracle Analytics Server

At the time we made the decision, we also evaluated other tools such as QlikView and SAP Power BI. But since our main solutions are Oracle (ERP, planning, consolidation), it was natural to adopt OBI. And it was also less expensive than the others.
Federico Shortrede | TrustRadius Reviewer

SAP Crystal

As I said before I never used a reporting tool before Crystal Reports but I have since used SSRS. Crystal Reports blows SSRS out of the water. The reports look nicer and it was easier, faster, and better to create a report in Crystal Reports. Prior to using Crystal Reports I wrote reports by coding them using RPG on the iSeries. I could never go back to doing that.
Janet Fawcett | TrustRadius Reviewer

Return on Investment

Oracle Analytics Server

  • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
  • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
Mary BrowningSmith | TrustRadius Reviewer

SAP Crystal

  • Employee Empowerment - Now that our Crystal Reports are written and published, all of our team members have access to run the same reports across the company. Previously, there was only 1 point person in charge of running reports, which took a lot of time away from other job duties.
  • Increased Employee Efficiency - One of the Crystal Reports my company uses has allowed me to take a task that took 3 days to complete and cut the time down to 4 hours. There was a lot of manual data collection and calculations that were done, which has also led to less errors.
  • Accurate real-time data - Since Crystal Reports are very quick to run, we are able to give real time data to our customers rather than maintaining oudated databases in other systems such as Excel.
Shannon Odland | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle Analytics Server

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Analytics Server Editions & Modules

Additional Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 - Full version$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
SAP Crystal Reports Viewer 2020$04
SAP Crystal Reports 2020 - Upgrade$2954
  1. per user
  2. per named user
  3. per 5 concurrent users
  4. per user
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Rating Summary

Likelihood to Recommend

Oracle Analytics Server
8.6
SAP Crystal
8.1

Likelihood to Renew

Oracle Analytics Server
8.3
SAP Crystal
10.0

Usability

Oracle Analytics Server
8.0
SAP Crystal
8.1

Reliability and Availability

Oracle Analytics Server
SAP Crystal
8.0

Performance

Oracle Analytics Server
SAP Crystal
8.0

Support Rating

Oracle Analytics Server
9.0
SAP Crystal
3.9

In-Person Training

Oracle Analytics Server
9.0
SAP Crystal
10.0

Implementation Rating

Oracle Analytics Server
8.0
SAP Crystal
8.8

Scalability

Oracle Analytics Server
SAP Crystal
7.0

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