Oracle Cloud EPM vs. Paychex Accounting Online

It is well suited in a geographically distributed environment where you have various key participants in multiple time zones providing input and necessary explanations on performance and measured success It is less appropriate where you have a single office environment with a single finance department working together. It is also less suited when the GL is NOT an Oracle product and the interface between the GL and the reporting software needs to be implemented with utmost care and handling.

Incentivized

I think Paychex Online payroll can be an asset for nearly any employer, especially if there have been improvements to allow employee access and data storage. Many employees prefer to be paperless and would rather access paystubs, W-2s, etc. online and/or via email. It'd also be great for employees to be able to make healthcare, 401k, etc., selections online and/or review selections made previously or in a different venue.

Incentivized

• Account Reconciliation CLoud Services provides tight integration with Oracle R12 and 11i . Provides drillback capability. It is flexible and provides rich functionality to users.
• We have implemented ARCS on cloud and migrated planning and budgeting from On premise to PBCS and EPBCS. Functionality is onpar with onpremise. Provides regular updates monthly
• We don't need to upgrades every year and saved a lot on Hardware.

Incentivized

• Process payroll
• Tax notices are addressed quickly
• Account manager is very responsive
• If payroll has an error we can pull back with no issues in a timely manner

Incentivized

• The limitation of constrained out of the box dimensions that requires ripping the initial implementation to add the new dimensions is a major drawback.
• Smartview interface is cumbersome for many.
• The only financial adapter is available for integration for other modules we have to go with file-based uploads which is cumbersome and not real-time.
• It is very costly in terms of licensing unlike other Oracle products.

Incentivized

• Can't assign invoices to categories like salesperson, division, or location, nor can your customers return a payment via credit card (there's no support for merchant accounts).

Incentivized

We have a pretty good userbase who are at the high level who gained value from this tool. Discontinuing this tool is prone to impact their day to day operations. Also the data in this tool cannot alter the source, which maintains the integrity of this tool. Smartview is a cool addition that gained lot of traction as well.

Incentivized

Had the company I worked for not gone out of business, it is likely they would have continued using this service.

Incentivized

EPM usability is good in some modules but needs some improvement in others

Incentivized

The software was very user friendly. Menus were intuitive so that even with minimal training I found what I was looking for with minimal effort

Incentivized

EPM has been so far available all the time

Incentivized

The product performance is so far very good

Incentivized

Support from our implementation partner is a 10/10, but support from Oracle is awful. Case in point: recently over a 2-day period, there were a series of intermittent outages. Oracle actually asked US for the outage time-stamps. I would have thought that, since we were paying them, they should probably be able to tell us!

Incentivized

They deserve this rating. When I first began using Paychex at AIT they were there to answer all of my questions as needed because there was no one in the company who knew what they were doing. I had to do reports that Payroll normally did not do but I did. Thank goodness for Teshia and Martha at Paychex.

Incentivized

I suggest doubling the time to implement from the initial quote you get from the Sales team. That's always been the case for me for multiple EPMs now. The out-of-the-box functionality of Oracle Planning and Budgeting Cloud is pretty robust so I appreciate that and it really helped us get the ball rolling quickly.

Incentivized

Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.

Incentivized

Oracle Planning and Budgeting Cloud fared very well against Adaptive, Anaplan, and Host Analytics. We ultimately decided on Oracle due to its reputation and strength of existing customers. We are happy with our decision.

Incentivized

I haven't used any others, this is the only one I'm familiar with. It was already being used before I got here, so I didn't have much "deciding" to do.

Incentivized

The product is scalable

Incentivized

• Significantly reduced the amount of money we spent for the maintenance of in-house hardware.
• We now need less employees to manage the configurations of Oracle EPM Cloud.
• There have been many time savings as a whole to apply to more productive causes.

Incentivized

• The most positive impact Paychex has is their Customer Service. I LOVE Paychex Customer Service. Enough said.
• Paychex's IT Department is on point.

Incentivized