What users are saying about
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Top Rated
534 Ratings
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Top Rated
91 Ratings

Oracle Cloud HCM

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Top Rated
534 Ratings
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Score 7.8 out of 100

Paychex Flex

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Top Rated
91 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Oracle Cloud HCM

Very well suited for permanent employees in global organizations.

Not well suited for contingent workforces as you have to pay for Oracle licenses for all of them. We are looking at moving some of our temporary associate payrolls to Oracle Cloud, but the license cost is prohibitive (even though they will not have access to most features within Oracle).
Lisa Harris | TrustRadius Reviewer

Paychex Flex

It is suited for a small to medium-sized company and for those who have outside employees who require punching in. The time clock is great for keeping track of those out in the field. They also send out W2's and can be a time saver. They will also send updated Posters and will help you write your company employee handbook. They will automatically deposit employee's checks, and if needed, will send a check directly to be given to the employee.
Craig West | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Oracle Cloud HCM
7.5
Paychex Flex
5.9
Employee demographic data
Oracle Cloud HCM
7.9
Paychex Flex
7.5
Employment history
Oracle Cloud HCM
7.6
Paychex Flex
6.5
Job profiles and administration
Oracle Cloud HCM
7.8
Paychex Flex
6.5
Workflow for transfers, promotions, pay raises, etc.
Oracle Cloud HCM
7.2
Paychex Flex
6.2
Organizational charting
Oracle Cloud HCM
7.4
Paychex Flex
1.0
Organization and location management
Oracle Cloud HCM
7.6
Paychex Flex
6.7
Compliance data (COBRA, OSHA, etc.)
Oracle Cloud HCM
7.4
Paychex Flex
6.7

Payroll Management

Oracle Cloud HCM
7.8
Paychex Flex
7.1
Pay calculation
Oracle Cloud HCM
7.9
Paychex Flex
7.9
Support for external payroll vendors
Oracle Cloud HCM
7.3
Paychex Flex
Off-cycle/On-Demand payment
Oracle Cloud HCM
9.1
Paychex Flex
5.0
Benefit plan administration
Oracle Cloud HCM
7.3
Paychex Flex
7.2
Direct deposit files
Oracle Cloud HCM
7.9
Paychex Flex
7.9
Salary revision and increment management
Oracle Cloud HCM
7.5
Paychex Flex
7.2
Reimbursement management
Oracle Cloud HCM
7.5
Paychex Flex
7.3

Leave and Attendance Management

Oracle Cloud HCM
7.3
Paychex Flex
6.4
Approval workflow
Oracle Cloud HCM
7.6
Paychex Flex
6.0
Balance details
Oracle Cloud HCM
7.2
Paychex Flex
6.9
Annual carry-forward and encashment
Oracle Cloud HCM
7.2
Paychex Flex
6.4

Employee Self Service

Oracle Cloud HCM
7.7
Paychex Flex
7.1
View and generate pay and benefit information
Oracle Cloud HCM
7.5
Paychex Flex
7.5
Update personal information
Oracle Cloud HCM
7.9
Paychex Flex
7.0
View company policy documentation
Oracle Cloud HCM
7.5
Paychex Flex
7.5
Employee recognition
Oracle Cloud HCM
7.5
Paychex Flex
View job history
Oracle Cloud HCM
7.9
Paychex Flex
6.5

Asset Management

Oracle Cloud HCM
7.6
Paychex Flex
5.4
Tracking of all physical assets
Oracle Cloud HCM
7.6
Paychex Flex
5.4

HR Reporting

Oracle Cloud HCM
6.9
Paychex Flex
5.6
Report builder
Oracle Cloud HCM
7.2
Paychex Flex
5.3
Pre-built reports
Oracle Cloud HCM
6.8
Paychex Flex
5.9
Ability to combine HR data with external data
Oracle Cloud HCM
6.7
Paychex Flex
5.6

Onboarding

Oracle Cloud HCM
7.9
Paychex Flex
6.6
New hire portal
Oracle Cloud HCM
7.5
Paychex Flex
6.4
Manager tracking tools
Oracle Cloud HCM
7.5
Paychex Flex
6.9

Performance and Goals

Oracle Cloud HCM
7.7
Paychex Flex
Corporate goal setting
Oracle Cloud HCM
7.9
Paychex Flex
Individual goal setting
Oracle Cloud HCM
8.0
Paychex Flex
Line-of sight-visibility
Oracle Cloud HCM
7.7
Paychex Flex
Performance tracking
Oracle Cloud HCM
7.8
Paychex Flex

Performance Management

Oracle Cloud HCM
8.0
Paychex Flex
Performance plans
Oracle Cloud HCM
7.7
Paychex Flex
Performance improvement plans
Oracle Cloud HCM
7.6
Paychex Flex
Review status tracking
Oracle Cloud HCM
7.4
Paychex Flex
Review reminders
Oracle Cloud HCM
7.7
Paychex Flex
Multiple review frequency
Oracle Cloud HCM
7.7
Paychex Flex

Succession Planning

Oracle Cloud HCM
7.5
Paychex Flex
Create succession plans/pools
Oracle Cloud HCM
7.8
Paychex Flex
Candidate ranking
Oracle Cloud HCM
7.6
Paychex Flex
Candidate search
Oracle Cloud HCM
7.4
Paychex Flex
Candidate development
Oracle Cloud HCM
7.4
Paychex Flex

Recruiting / ATS

Oracle Cloud HCM
7.7
Paychex Flex
4.8
Job Requisition Management
Oracle Cloud HCM
7.6
Paychex Flex
5.9
Company Website Posting
Oracle Cloud HCM
7.5
Paychex Flex
3.4
Publish to Social Media
Oracle Cloud HCM
7.2
Paychex Flex
4.8
Job Search Site Posting
Oracle Cloud HCM
7.5
Paychex Flex
4.4
Duplicate Candidate Prevention
Oracle Cloud HCM
7.0
Paychex Flex
4.8
Applicant Tracking
Oracle Cloud HCM
7.7
Paychex Flex
4.4
Notifications and Alerts
Oracle Cloud HCM
7.5
Paychex Flex
5.6

Pros

Oracle Cloud HCM

  • Streamlines processes by making them consistent but also allows ability to slightly change those processes based upon business units needs.
  • With new newsfeed capabilities making system access more readily available to all users on all devices.
  • Allows for upgrades which allows end user to be on the most up to date product but now incorporates features to truly let you determine when to release those features.
Steve Jordan | TrustRadius Reviewer

Paychex Flex

  • The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
  • It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
  • I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.
Anonymous | TrustRadius Reviewer

Cons

Oracle Cloud HCM

  • Reporting out of Taleo Learn is difficult.
  • Automation of performance plans in Taleo performance is difficult given our complexity
  • Historic performance records of terminated associates can be difficult to find due the the large number of previous associates records we have
Joshua Pekar | TrustRadius Reviewer

Paychex Flex

  • Reports. If you can manage with their many standard reports you're good to go, but customization of reports is truly lacking. To get a "special" report created for you usually takes a week, and you never speak to the person creating the report (they are shielded by this tall wall of mystery.) There is a lot of back and forth with your Payroll Rep to get it done the way you need it, and even then you are usually settling for the best they can do.
  • No true seamless integration. Their platforms do not communicate as they promise so you find that you need to go to multiple platforms to get all your information in. You will even need to go to different areas within the platform to get a new hire added, for instance.
  • You will hear a lot that Paychex Flex is not capable of doing something which means you have to figure it out since you still need what you need.
  • Their Geo-fencing and web punching have multiple ongoing issues. Since Paychex will only deal with a select group of people in your organization, those select people become inundated with having to deal with the systems technical issues, getting screenshots, emailing and responding between Paychex and the employee to troubleshoot throughout the fix. You in essence become their support team instead of you having a support team that will speak to the employee to fix the problems.
  • Their revolutionary Fingerprint Scanning Timeclocks are poorly designed and/or cheaply made. They go down and need to be replaced every few months leaving you with having to manually key in employee times. They know this is a problem yet will not agree to you having a back time clock unless you pay for it.
Cynthia Harris | TrustRadius Reviewer

Likelihood to Renew

Oracle Cloud HCM

Oracle Cloud HCM 9.1
Based on 29 answers
Taleo does what we need it to do and based on the costs from both a time and money perspective, I don't see us changing anytime soon. If anything I think we will look to leverage the capabilities available that we may not already be using.
Bryan Banks, PRC, CIR, CSSR, CDR | TrustRadius Reviewer

Paychex Flex

Paychex Flex 9.0
Based on 4 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

Usability

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 4 answers
Oracle managed to maintain its useability advantage. It will have new competitors on eRecruitment, where needs are quickly changing.
Job Horbeek | TrustRadius Reviewer

Paychex Flex

Paychex Flex 7.6
Based on 4 answers
Paychex does give the ability to clock in anywhere, which is wonderful. It gives the ability to track hours, vacation time and who is available. Again wonderful, but it lacks clear information if employees need to know about their benefits or company policy. They fail in to many areas that are basic to earn a full 10, but for clocking in and tracking hours they are fine, but after that they get messy
Lawrence Czelusta | TrustRadius Reviewer

Support Rating

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 6 answers
Oracle has an excellent support model. The challenge is in adopting this support model and making traditional IT and non-mature system administrators use this model. In combination with the Oracle Cloud (client) Community, the support is excellent.
Job Horbeek | TrustRadius Reviewer

Paychex Flex

Paychex Flex 7.8
Based on 18 answers
Customer support at Paychex Flex is quite good. They will give you a designated payroll representative who will be your primary contact and take care of most of the customer support in the organization. I would give that 10/10. Their insurance arm, however, isn't as good at customer service but is still tolerable.
Anonymous | TrustRadius Reviewer

Implementation Rating

Oracle Cloud HCM

Oracle Cloud HCM 7.0
Based on 4 answers
There is a lot of potential on Fusion. We have reaped about 10% of potential benefits. Especially on Workforce Intelligence, the opportunities are huge. The reason why we do not use the solution at its full potential is not in the product (which is simple and transparent). A roadmap is under construction to bring more of its potential to the end user.
Job Horbeek | TrustRadius Reviewer

Paychex Flex

Paychex Flex 9.0
Based on 1 answer
They work with you and we took our time to keep every thing organized and moving in the time frame it should be.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Oracle Cloud HCM

I personally liked using Bullhorn better, everything was easy to pick up on and flowed really nicely. I feel that it was very intuitive were as Taleo does not have the same flow to it. Bullhorn also has a modern look and the ability for me to open all the jobs I am currently working on and candidate profiles at the same time
Adeline Steffen | TrustRadius Reviewer

Paychex Flex

I was not part of the decision to purchase Paychex Flex. It was good for the company's needs at the time, but when I joined the company we needed software that was more robust for our needs.
Lara White | TrustRadius Reviewer

Scalability

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 5 answers
Taleo (owned now by Oracle) continues to be an incredibly powerful product and it's scalability is among the most robust of any ATS in use today.
Mark Story, MPA, SPHR | TrustRadius Reviewer

Paychex Flex

No score
No answers yet
No answers on this topic

Return on Investment

Oracle Cloud HCM

  • Once Taleo is up and running at your organization you will see a ROI within your first hire. I was using a lot of outside vendors prior to using Taleo which typical cost me 20K per hire for an engineer. So it was clear to the CEO once I made my first hire using Taleo via a job posting or referral or sourcing method that the ATS was the way to go. He was quite pleased. Cut the vendor fees from 500K a year down to under 100K!
Susan Asmo | TrustRadius Reviewer

Paychex Flex

  • Paychex Flex has had a positive impact on my business. Running payroll takes me 5 minutes, which gives me more time to focus on the other aspects of my business. The simplicity of using Paychex Flex for payroll, the self-service aspect given to my employees, and the wonderful customer service provided by Paychex when I need assistance on the program makes Paychex Flex one of the top solutions in my stack.
Sarah Kershner | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle Cloud HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Oracle Cloud HCM
7.7
Paychex Flex
7.2

Likelihood to Renew

Oracle Cloud HCM
9.1
Paychex Flex
9.0

Usability

Oracle Cloud HCM
8.0
Paychex Flex
7.6

Performance

Oracle Cloud HCM
9.0
Paychex Flex

Support Rating

Oracle Cloud HCM
8.0
Paychex Flex
7.8

Online Training

Oracle Cloud HCM
8.8
Paychex Flex

Implementation Rating

Oracle Cloud HCM
7.0
Paychex Flex
9.0

Scalability

Oracle Cloud HCM
8.0
Paychex Flex

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