What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
534 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2560 Ratings

Oracle Cloud HCM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
534 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Salesforce

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2560 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Oracle Cloud HCM

Very well suited for permanent employees in global organizations.

Not well suited for contingent workforces as you have to pay for Oracle licenses for all of them. We are looking at moving some of our temporary associate payrolls to Oracle Cloud, but the license cost is prohibitive (even though they will not have access to most features within Oracle).
Lisa Harris | TrustRadius Reviewer

Salesforce

I'd be likely to recommend Salesforce to anyone who has time or resources to develop the system to meet their needs - or to hire that out to another firm. Salesforce is a HUGE tool that comes as a blank slate. and not appropriate for any firm that cannot have a near full time support person or developer.
Jeff Fralick | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Oracle Cloud HCM
7.5
Salesforce
Employee demographic data
Oracle Cloud HCM
7.9
Salesforce
Employment history
Oracle Cloud HCM
7.6
Salesforce
Job profiles and administration
Oracle Cloud HCM
7.8
Salesforce
Workflow for transfers, promotions, pay raises, etc.
Oracle Cloud HCM
7.2
Salesforce
Organizational charting
Oracle Cloud HCM
7.4
Salesforce
Organization and location management
Oracle Cloud HCM
7.6
Salesforce
Compliance data (COBRA, OSHA, etc.)
Oracle Cloud HCM
7.4
Salesforce

Payroll Management

Oracle Cloud HCM
7.8
Salesforce
Pay calculation
Oracle Cloud HCM
7.9
Salesforce
Support for external payroll vendors
Oracle Cloud HCM
7.3
Salesforce
Off-cycle/On-Demand payment
Oracle Cloud HCM
9.1
Salesforce
Benefit plan administration
Oracle Cloud HCM
7.3
Salesforce
Direct deposit files
Oracle Cloud HCM
7.9
Salesforce
Salary revision and increment management
Oracle Cloud HCM
7.5
Salesforce
Reimbursement management
Oracle Cloud HCM
7.5
Salesforce

Leave and Attendance Management

Oracle Cloud HCM
7.3
Salesforce
Approval workflow
Oracle Cloud HCM
7.6
Salesforce
Balance details
Oracle Cloud HCM
7.2
Salesforce
Annual carry-forward and encashment
Oracle Cloud HCM
7.2
Salesforce

Employee Self Service

Oracle Cloud HCM
7.7
Salesforce
View and generate pay and benefit information
Oracle Cloud HCM
7.5
Salesforce
Update personal information
Oracle Cloud HCM
7.9
Salesforce
View company policy documentation
Oracle Cloud HCM
7.5
Salesforce
Employee recognition
Oracle Cloud HCM
7.5
Salesforce
View job history
Oracle Cloud HCM
7.9
Salesforce

Asset Management

Oracle Cloud HCM
7.6
Salesforce
Tracking of all physical assets
Oracle Cloud HCM
7.6
Salesforce

HR Reporting

Oracle Cloud HCM
6.9
Salesforce
Report builder
Oracle Cloud HCM
7.2
Salesforce
Pre-built reports
Oracle Cloud HCM
6.8
Salesforce
Ability to combine HR data with external data
Oracle Cloud HCM
6.7
Salesforce

Onboarding

Oracle Cloud HCM
7.9
Salesforce
New hire portal
Oracle Cloud HCM
7.5
Salesforce
Manager tracking tools
Oracle Cloud HCM
7.5
Salesforce

Performance and Goals

Oracle Cloud HCM
7.7
Salesforce
Corporate goal setting
Oracle Cloud HCM
7.9
Salesforce
Individual goal setting
Oracle Cloud HCM
8.0
Salesforce
Line-of sight-visibility
Oracle Cloud HCM
7.7
Salesforce
Performance tracking
Oracle Cloud HCM
7.8
Salesforce

Performance Management

Oracle Cloud HCM
8.0
Salesforce
Performance plans
Oracle Cloud HCM
7.7
Salesforce
Performance improvement plans
Oracle Cloud HCM
7.6
Salesforce
Review status tracking
Oracle Cloud HCM
7.4
Salesforce
Review reminders
Oracle Cloud HCM
7.7
Salesforce
Multiple review frequency
Oracle Cloud HCM
7.7
Salesforce

Succession Planning

Oracle Cloud HCM
7.5
Salesforce
Create succession plans/pools
Oracle Cloud HCM
7.8
Salesforce
Candidate ranking
Oracle Cloud HCM
7.6
Salesforce
Candidate search
Oracle Cloud HCM
7.4
Salesforce
Candidate development
Oracle Cloud HCM
7.4
Salesforce

Recruiting / ATS

Oracle Cloud HCM
7.7
Salesforce
Job Requisition Management
Oracle Cloud HCM
7.6
Salesforce
Company Website Posting
Oracle Cloud HCM
7.5
Salesforce
Publish to Social Media
Oracle Cloud HCM
7.2
Salesforce
Job Search Site Posting
Oracle Cloud HCM
7.5
Salesforce
Duplicate Candidate Prevention
Oracle Cloud HCM
7.0
Salesforce
Applicant Tracking
Oracle Cloud HCM
7.7
Salesforce
Notifications and Alerts
Oracle Cloud HCM
7.5
Salesforce

Sales Force Automation

Oracle Cloud HCM
Salesforce
8.3
Customer data management / contact management
Oracle Cloud HCM
Salesforce
9.1
Workflow management
Oracle Cloud HCM
Salesforce
8.1
Territory management
Oracle Cloud HCM
Salesforce
8.1
Opportunity management
Oracle Cloud HCM
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
Oracle Cloud HCM
Salesforce
8.3
Contract management
Oracle Cloud HCM
Salesforce
8.3
Quote & order management
Oracle Cloud HCM
Salesforce
7.7
Interaction tracking
Oracle Cloud HCM
Salesforce
8.6
Channel / partner relationship management
Oracle Cloud HCM
Salesforce
8.0

Customer Service & Support

Oracle Cloud HCM
Salesforce
8.5
Case management
Oracle Cloud HCM
Salesforce
9.0
Call center management
Oracle Cloud HCM
Salesforce
8.4
Help desk management
Oracle Cloud HCM
Salesforce
8.3

Marketing Automation

Oracle Cloud HCM
Salesforce
8.2
Lead management
Oracle Cloud HCM
Salesforce
8.3
Email marketing
Oracle Cloud HCM
Salesforce
8.1

CRM Project Management

Oracle Cloud HCM
Salesforce
8.0
Task management
Oracle Cloud HCM
Salesforce
8.4
Billing and invoicing management
Oracle Cloud HCM
Salesforce
6.7
Reporting
Oracle Cloud HCM
Salesforce
8.8

CRM Reporting & Analytics

Oracle Cloud HCM
Salesforce
8.8
Forecasting
Oracle Cloud HCM
Salesforce
8.5
Pipeline visualization
Oracle Cloud HCM
Salesforce
8.9
Customizable reports
Oracle Cloud HCM
Salesforce
9.1

Customization

Oracle Cloud HCM
Salesforce
8.7
Custom fields
Oracle Cloud HCM
Salesforce
8.7
Custom objects
Oracle Cloud HCM
Salesforce
8.8
Scripting environment
Oracle Cloud HCM
Salesforce
8.3
API for custom integration
Oracle Cloud HCM
Salesforce
8.8

Security

Oracle Cloud HCM
Salesforce
8.9
Single sign-on capability
Oracle Cloud HCM
Salesforce
8.8
Role-based user permissions
Oracle Cloud HCM
Salesforce
8.9

Social CRM

Oracle Cloud HCM
Salesforce
8.1
Social data
Oracle Cloud HCM
Salesforce
8.2
Social engagement
Oracle Cloud HCM
Salesforce
8.1

Integrations with 3rd-party Software

Oracle Cloud HCM
Salesforce
8.3
Marketing automation
Oracle Cloud HCM
Salesforce
8.5
Compensation management
Oracle Cloud HCM
Salesforce
8.2

Platform

Oracle Cloud HCM
Salesforce
8.0
Mobile access
Oracle Cloud HCM
Salesforce
8.0

Pros

Oracle Cloud HCM

  • Streamlines processes by making them consistent but also allows ability to slightly change those processes based upon business units needs.
  • With new newsfeed capabilities making system access more readily available to all users on all devices.
  • Allows for upgrades which allows end user to be on the most up to date product but now incorporates features to truly let you determine when to release those features.
Steve Jordan | TrustRadius Reviewer

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn | TrustRadius Reviewer

Cons

Oracle Cloud HCM

  • Reporting out of Taleo Learn is difficult.
  • Automation of performance plans in Taleo performance is difficult given our complexity
  • Historic performance records of terminated associates can be difficult to find due the the large number of previous associates records we have
Joshua Pekar | TrustRadius Reviewer

Salesforce

  • Quick access to report "button(s)" on dashboard. Right now you have to go to the Reports Tab, find the report template and run it. In Sales, we look at the same reports daily, and for individual sales personnel, being able to click 1 button to get to their accounts with the through date always being updated to "today" (so it doesn't have to be selected every single day before running the report) - would be of great help.
Leslie Bradford | TrustRadius Reviewer

Likelihood to Renew

Oracle Cloud HCM

Oracle Cloud HCM 9.1
Based on 29 answers
Taleo does what we need it to do and based on the costs from both a time and money perspective, I don't see us changing anytime soon. If anything I think we will look to leverage the capabilities available that we may not already be using.
Bryan Banks, PRC, CIR, CSSR, CDR | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 4 answers
Oracle managed to maintain its useability advantage. It will have new competitors on eRecruitment, where needs are quickly changing.
Job Horbeek | TrustRadius Reviewer

Salesforce

Salesforce 7.5
Based on 36 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger | TrustRadius Reviewer

Reliability and Availability

Oracle Cloud HCM

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk | TrustRadius Reviewer

Performance

Oracle Cloud HCM

Oracle Cloud HCM 9.0
Based on 10 answers
No answer on this topic is available.

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 6 answers
Oracle has an excellent support model. The challenge is in adopting this support model and making traditional IT and non-mature system administrators use this model. In combination with the Oracle Cloud (client) Community, the support is excellent.
Job Horbeek | TrustRadius Reviewer

Salesforce

Salesforce 6.0
Based on 32 answers
Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.
Brent Booth | TrustRadius Reviewer

In-Person Training

Oracle Cloud HCM

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk | TrustRadius Reviewer

Online Training

Oracle Cloud HCM

Oracle Cloud HCM 8.8
Based on 4 answers
No answer on this topic is available.

Salesforce

Salesforce 9.1
Based on 15 answers
The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

Oracle Cloud HCM

Oracle Cloud HCM 7.0
Based on 4 answers
There is a lot of potential on Fusion. We have reaped about 10% of potential benefits. Especially on Workforce Intelligence, the opportunities are huge. The reason why we do not use the solution at its full potential is not in the product (which is simple and transparent). A roadmap is under construction to bring more of its potential to the end user.
Job Horbeek | TrustRadius Reviewer

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

Oracle Cloud HCM

I personally liked using Bullhorn better, everything was easy to pick up on and flowed really nicely. I feel that it was very intuitive were as Taleo does not have the same flow to it. Bullhorn also has a modern look and the ability for me to open all the jobs I am currently working on and candidate profiles at the same time
Adeline Steffen | TrustRadius Reviewer

Salesforce

Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.
Zach Ettelman | TrustRadius Reviewer

Scalability

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 5 answers
Taleo (owned now by Oracle) continues to be an incredibly powerful product and it's scalability is among the most robust of any ATS in use today.
Mark Story, MPA, SPHR | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos | TrustRadius Reviewer

Return on Investment

Oracle Cloud HCM

  • Once Taleo is up and running at your organization you will see a ROI within your first hire. I was using a lot of outside vendors prior to using Taleo which typical cost me 20K per hire for an engineer. So it was clear to the CEO once I made my first hire using Taleo via a job posting or referral or sourcing method that the ATS was the way to go. He was quite pleased. Cut the vendor fees from 500K a year down to under 100K!
Susan Asmo | TrustRadius Reviewer

Salesforce

  • Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
  • Salesforce.com has played a large part in a formidable increase in our sales close rate.
  • Salesforce.com has dramatically increased our insight into our business.
Irene Chivily Von Toussaint | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle Cloud HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle Cloud HCM
7.7
Salesforce
8.5

Likelihood to Renew

Oracle Cloud HCM
9.1
Salesforce
10.0

Usability

Oracle Cloud HCM
8.0
Salesforce
7.5

Reliability and Availability

Oracle Cloud HCM
Salesforce
9.8

Performance

Oracle Cloud HCM
9.0
Salesforce
9.0

Support Rating

Oracle Cloud HCM
8.0
Salesforce
6.0

In-Person Training

Oracle Cloud HCM
Salesforce
7.9

Online Training

Oracle Cloud HCM
8.8
Salesforce
9.1

Implementation Rating

Oracle Cloud HCM
7.0
Salesforce
9.4

Scalability

Oracle Cloud HCM
8.0
Salesforce
10.0

Add comparison