Oracle Cloud Platform vs. Qualtrics XM for Strategy and Research

We had been slowly implementing Oracle products to replace several existing systems and so we needed a platform that would work to integrate across all of these solutions. Our company is fairly large and we work with a variety of clients and vendors as well. We needed an easier way for everyone to access information and discuss what data and future integration were most appropriate.

Incentivized

Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.

• Oracle Cloud Platform can provide consistent latency guarantees in multiple geographics.
• It works well with Oracle Database that is being used as the primary database without the need for custom configuration.
• Oracle Cloud Platform has reasonable customization options to fine-tune it for workloads that require very low latency for events/transactions.

• Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
• It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
• Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.

Incentivized

• Going with any Oracle Cloud Platform Solution for BI Implementation, I would prefer a strong/powerful Oracle tool to push data in Oracle Cloud Datawarehouse.
• There are chances of overage charges on using the Oracle Cloud Platform, if you choose to implement any services with non-allocated core CPU. So expect to give some alert before even allowing to implement any service with not allocated core CPU or remove the displaying of non-allocated CPUs for users.
• It can allow options where Oracle Cloud storage container username password as never expired.

Incentivized

• The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
• We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
• I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.

Incentivized

I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.

All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.

Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible

I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints

I like being able to easily integrate new colleagues by simply giving them a log in user name and password

If you already have considerable Oracle licenses, then Oracle Cloud Platform is the best option. If most of your applications and needs are Windows-based, then Microsoft Azure is the best choice. Google GCP is on par with Oracle Cloud Platform in various features, including global reach. Cisco Hybrid Cloud Platform is an excellent choice if you have some interesting network requirements for the application to be deployed.

]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase

Incentivized

• I only used the trial version, but I liked the rich UI experience. It was easy to understand. I liked the fact that there are a lot of apps in the app store. A lot of brands use Oracle which leads to trust. It's also scalable.
• As a consultant, this is something I can recommend to my customers over Amazon AWS Cloud because it has the built-in security that you don't have to buy separately.
• Easy to integrate. My clients are looking for a one-stop ecosystem that can be used for everything including HR, Security, Analytics, Dashboards, and user experience. This saves me time as a consultant as well.

Incentivized

• Increased productivity due to the highly intuitive user-interface and template saving capabilities.
• Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
• If a user has created a great template, they can share to external teams quite easily. It helps other departments!

Incentivized