Oracle CRM On Demand vs. Vonage Contact Center for Salesforce
Oracle CRM On Demand vs. Vonage Contact Center for Salesforce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oracle CRM On Demand | N/A | The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI. | N/A | |
Vonage Contact Center for Salesforce | N/A | ContactWorld for Salesforce is a call center software offering from NewVoiceMedia. As its name suggests, it is optimized for integrating with Salesforce's CRM solutions. | N/A |
Oracle CRM On Demand | Vonage Contact Center for Salesforce | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Oracle CRM On Demand | Vonage Contact Center for Salesforce | |
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Top Pros |
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Top Cons |
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Oracle CRM On Demand | Vonage Contact Center for Salesforce | ||||||||||||||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Oracle CRM On Demand | Vonage Contact Center for Salesforce | |
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Small Businesses | Salesmate Score 9.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle CRM On Demand | Vonage Contact Center for Salesforce | |
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Likelihood to Recommend | 8.9 (26 ratings) | 2.1 (6 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Oracle CRM On Demand | Vonage Contact Center for Salesforce | |
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Likelihood to Recommend | Oracle | Vonage |
Pros | Oracle | Vonage |
Cons | Oracle | Vonage |
Usability | Oracle | Vonage No answers on this topic |
Support Rating | Oracle No answers on this topic | Vonage |
Implementation Rating | Oracle | Vonage No answers on this topic |
Alternatives Considered | Oracle | Vonage |
Return on Investment | Oracle | Vonage |
ScreenShots |